[Help & FAQ] List of AirDroid's Help Articles!

Mon Aug 17, 2015 7:46 am in General

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aliboom
#310

Re: [Help & FAQ] List of AirDroid's Help Articles!

Wie kann ich Whatsapp Nachricht lessen?
aliboom
(BUTLERYMCA)cal
#311

Re: [Help & FAQ] List of AirDroid's Help Articles!

hello
(BUTLERYMCA)cal
castrol
#312

Re: [Help & FAQ] List of AirDroid's Help Articles!

how to activate screenshot remotely from my computer
castrol
samir
#313

Re: [Help & FAQ] List of AirDroid's Help Articles!

unable to coneect amrmirror
samir
Niki Admin
#314

Re: [Help & FAQ] List of AirDroid's Help Articles!

unable to coneect amrmirror

Hi,

Thank you for your feedback.

Would you please tell us more details of your question?

Such as which platform do you use it, use in root way or non-root way....

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
Niki Admin
#315

Re: [Help & FAQ] List of AirDroid's Help Articles!

how to activate screenshot remotely from my computer
Hi,

Thank you for your feedback.
You can follow these steps to activate screenshot remotely from your desktop.
1.Finding the Mirror feature on the menu bar on the left. Then click "View Only Mode" .



2.Tap "Start Now" on your device, then you can use it to screenshot.



By the way, we would like to know why you are in pursuit of this feature and when/where you will use it?

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
SancheZz2589
#316

Re: [Help & FAQ] List of AirDroid's Help Articles!

Добрый день. При подключении к удаленной камере, сразу же обрывается соединение и пишется ошибка "Тайм-аут соединения. Попробуйте еще раз." Я премиум пользователь.
SancheZz2589
Niki Admin
#317

Re: [Help & FAQ] List of AirDroid's Help Articles!

Добрый день. При подключении к удаленной камере, сразу же обрывается соединение и пишется ошибка "Тайм-аут соединения. Попробуйте еще раз." Я премиум пользователь.

Hi,

Thank you for your feedback.

Would you like to send us a screenshot of the error page for a further check?

Would you please send us logs of your PC and cellphone so that we can check them out? (Kindly note that there is no personal data collected and the required info is for further checking the issue.)

The paths of finding logs are listed as below.

Windows:
1. Please enter “%appdata%\airdroid\logs” on Windows explorer and you will find the log files.
2. Please enter “%appdata%\airdroid\exception” on Windows explorer and you will find the log files.

If this issue showed up on November 14, then please forward files named by 20171114 to us.

Phone:
1. SD card/Android/data/com.sand.airdroid/files/main.log

Feel free to contact us if you need any assistance.

Best Regards,
Niki
Admin
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