Erratic SMS behavior & Dropped Messages

Thu May 10, 2018 9:01 pm in AirDroid Mac

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greg
OP

Erratic SMS behavior & Dropped Messages

Connected to device via (highly stable) wifi network

Attempt to send 3 text messages
1.jpg


Only 1 message appears on phone
2.jpg


In similar circumstances, I often check my carrier's online text portal, which shows history of texts.
Here I see only the second 2 messages, not the first.
3.jpg


Have only used AD texting a couple times, and already have a situation of 3 conflicting sources of truth for message thread :/

Mac desktop client 3.6.2
Samsung Galaxy S9
Android 8.0.0
greg
Niki Admin
#1

Re: Erratic SMS behavior & Dropped Messages

Connected to device via (highly stable) wifi network

Attempt to send 3 text messagesImage

Only 1 message appears on phoneImage

In similar circumstances, I often check my carrier's online text portal, which shows history of texts.
Here I see only the second 2 messages, not the first.Image

Have only used AD texting a couple times, and already have a situation of 3 conflicting sources of truth for message thread :/

Mac desktop client 3.6.2
Samsung Galaxy S9
Android 8.0.0

Hi,

Thank you for your feedback.

We would like to confirm with you that is there both Android Messages and Verizon Messages installed on your phone?​

If yes, would you switch to Verizon Messages as default, and then back to Messages.

Then you send SMS again via AirDroid to see if it will appear on your phone.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
greg
#2

Re: Erratic SMS behavior & Dropped Messages

Hi Niki,
Thanks for follow-up. After toggling default messaging app, the behavior does seem to be corrected.

Thanks again.
greg
Niki Admin
#3

Re: Erratic SMS behavior & Dropped Messages

Hi Niki,
Thanks for follow-up. After toggling default messaging app, the behavior does seem to be corrected.

Thanks again.

You're so welcome.
Niki
Admin
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