Read messages don't sync - how do I get assistance?question

Mon Jun 29, 2015 8:01 pm in AirDroid Mac

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Angie
OP

Read messages don't sync - how do I get assistance?

I always have to manually clear my read messages on my S6 Edge running 5.1. This is while using the Mac App version 3.1.3, saying it's currently up to date. When using the web I have to manually clear them on both the phone and the web window. This wasn't the case with my Note 2 (just upgraded to the S6 edge). Is my new phone not fully supported yet? Is there a setting I've overlooked? I've emailed you for support as well but haven't received a response or acknowledgment that the email was received. Please help me correct this behavior.
thx!
Angie
Coffee Admin
#1

Re: Read messages don't sync - how do I get assistance?

Hi,

Sorry that messages read on AirDroid will remain as unread on the phone as Google has changed the mechanism of Android 4.4+ (including Android 5.0+) :(
Coffee
Admin
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