Not working with El Capitan public beta

Sun Jul 12, 2015 6:08 pm in AirDroid Mac

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Coffee Admin
#10

Re: Not working with El Capitan public beta

Hi all,

Can you attach the device information to help us find the similarity? Thanks.

Coffee
Admin
Kovy412
#11

Re: Not working with El Capitan public beta

Kovy412
Coffee Admin
#12

Re: Not working with El Capitan public beta


Thanks!
Coffee
Admin
Kovy412
#13

Re: Not working with El Capitan public beta

I know it's been a few days, but is there any news on a fix or anything?

Thanks!
Kovy412
Olivia Kisker
#14

Re: Not working with El Capitan public beta

Hi,

Can you attach the logs to help us troubleshoot?

How to get logs:
Create a file named log.dll in application support/airdroid/ Open AirDroid and log in. And then Click Finder > Go > Press Alt until Library shows > Click Library > Application Support > AirDroid.

I followed your directions but the problem is, it won't even boot. When you try to open it, the application bounces on the dock, then displays "application not responding". I tried to make the log file, but it was empty because the application didn't even boot.



If you have other suggestions, I am open to them. I do wish this would be fixed quickly because I just broke my Andriod phone and would love to see how much I can recover. Thanks!
Olivia Kisker
Coffee Admin
#15

Re: Not working with El Capitan public beta

Hi all, we receive feedback that with the new version of OS X El Capitan, AirDroid works. Can you update the OS and try again?
Coffee
Admin
Olivia Kisker
#16

Re: Not working with El Capitan public beta

Coffee wrote:Hi all, we receive feedback that with the new version of OS X El Capitan, AirDroid works. Can you update the OS and try again?

Yes, it worked, thank you!
Coffee likes this post.
Olivia Kisker
delcedo
#17

Re: Not working with El Capitan public beta

Confirmed! With the second beta version of El Captain, it works!

Thanks!
Coffee likes this post.
delcedo
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