Photo transfer fail

Sat Feb 11, 2017 4:08 am in AirDroid Mac

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gBalt
OP

Photo transfer fail

I am trying to send a photo from my Samsung S7 to my Mac. I am following the steps on the S7 laid out here but nothing happens. It sends text OK to AirDroid on the Mac, but no photos. And no error message. Just a 0% overlaying the photo. What gives? Thanks.
gBalt

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Lillian Admin
#1

Re: Photo transfer fail

I am trying to send a photo from my Samsung S7 to my Mac. I am following the steps on the S7 laid out here but nothing happens. It sends text OK to AirDroid on the Mac, but no photos. And no error message. Just a 0% overlaying the photo. What gives? Thanks.

Hi,

To solve the issue for you more quickly and efficiently, would you please report this issue via Feedback with AirDroid on your device?
Steps: open AirDroid on your phone-->Me--> Settings-->About--> Feedback.
http://forums.airdroid.com/viewtopic.php?f=4&t=28318

Please do tick the box of “Attach error logs” so that our developers can check the issue for you. It would help us to gather the troubleshoot with more details (there’s no personal data collected), we shall be able to prioritize your request.

Should you have any further questions, always feel free to let us know anytime!

Best regards
Lillian
Admin

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smalling123
#2

Re: Photo transfer fail

Maybe you should use another software to help you.
smalling123

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DissertationHel
#3

Re: Photo transfer fail

Most of the peaple having facing these sort of issues b/c of Mac operating system wont allow to user access their rights.
DissertationHel
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