Images not downloadingquestion

Thu Sep 13, 2018 10:42 am in AirDroid Mac

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Viking
OP

Images not downloading

I have Airdroid for Mac (I am running High Sierra) and an Android phone (Samsung Galaxy S7).

I have an SD card and both the card and the internal memory of the Galaxy store images. It would seem only the images on the phone itself are being transferred via Airdroid.

When I click on the SD folder in the dialogue box, I don't see the images on the card, but get a grey lozenge with three dots in it, possibly indicating Airdroid is looking for the contents. I never get further than that.

Some files never transfer from the transfer box but that might be a different issue.

Thanks for your help.
Viking
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