Hello,
We want to use AirMirror in order to do a remote support on an Android tablet.
In local network there's no problem. When the computer and the android tablet is not on the same network, we only can transfert file, the AirMirror said that there's a network problem.
We have readed on a web site that we have to create a specific account to do a remote support through different network.
Have we take a premium account to solve the problem ?
Thanks
We want to use AirMirror in order to do a remote support on an Android tablet.
In local network there's no problem. When the computer and the android tablet is not on the same network, we only can transfert file, the AirMirror said that there's a network problem.
We have readed on a web site that we have to create a specific account to do a remote support through different network.
Have we take a premium account to solve the problem ?
Thanks