Cannot set path to External Storage following the promptsquestion

Wed Nov 11, 2015 2:39 am in General

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Lillian Admin
#10

Re: Cannot set path to External Storage following the prompts

I have android 6.0.1, I have installed AirDroid 3.2.6. I am trying to transfer folders from my PC to the external SDCARD. NONE of the instructions worked to set the path for the transfer to the external SDCARD. Please give me workable instructions ASAP. If I can make it work, I will be forced to uninstall AIRDROID and request refund for my payment, even though it is a small amount, it's a matter of principle not to give money, no matter the amount for a useless app. Thanks

Hi, Would you please follow these steps:

1 Settings on your phone-->Applications-->Applications manager-->AirDroid-->Clear data-->OK.


2 Open AirDroid on your phone-->Files-->External SD, then you will get a popup to remind you to tell the external SD card path, click"OK".


3 Then you will see a screen below. Click the line "Select XXXXXXXX(the exact external SD card path on your phone)" in the bottom.


4 Then you will see the screen of the external SD card content,



Then back to the AirDroid main screen, and open "Files" "External SD" again, and you will be able to see and edit the external SD.
Lillian
Admin
gray
#11

Re: Cannot set path to External Storage following the prompts

how do i transfer files to and from my moto g4 to my google drive???
gray
Lillian Admin
#12

Re: Cannot set path to External Storage following the prompts

how do i transfer files to and from my moto g4 to my google drive???

Hi AirDroid helps you transfer files between phone and PC via PC client or web.airdroid.com, thus you may need to transfer fiels from phone to PC first, and then upload it to Google drive
Lillian
Admin
Sarj
#13

Re: Cannot set path to External Storage following the prompts

I can write to the small internal card, but not the larger external one.
When I try, I'm shown the prompts on how to create that connection.
I go to my Samsung S5 and can find the turquoise "Files" and the purple "External SD".
Then I see the little instruction screen that says "To edit files on external San Diego card, please tell AirDroid...etc"
So far so good, and I click OK.
But the next screen that comes up (uploaded below for viewing) just says "Open From" and has one line under it: "Recent".
There's no reference to a card at all.

When I hit the back button, I can see all the folders on the External Card.(second pasting).
I just cannot seem to set that path so I can transfer files from the computer easily.
Of course, when I press "Done" on the computer, it comes back to say "Failed to grant the permission" since I didn't really accomplish anything in following the steps.

What could be going wrong?Image Image
Not sure if this is still an issue for some but I learned the very hard way how to fix this. I ended up uninstalling the app on my phone and then re-installing it. When the app asks you to follow the instructions, follow the process and where you need to click SD card, click the menu on top, you will see "SD Card" in there. Once you do that, your external SD card is accessible from your desktop piece.

Wish they gave clearer instruction on how to do this but glad I got it working finally.
Sarj
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