AirDroid causes grey rectangles on screenquestion

Hi there,

Every now and then AirDroid leaves grey rectangles on my screen. It looks as if an application has shut down and the shadowed border stays on the screen. The rectangle dissapears when I shut down AirDroid by right clicking the tray icon and click exit. I have adde a screenshot to show what it looks like.

How can I resolve this?

Regards,
Tom...

Hi there,

Every now and then AirDroid leaves grey rectangles on my screen. It looks as if an application has shut down and the shadowed border stays on the screen. The rectangle dissapears when I shut down AirDroid by right clicking the tray icon and click exit. I have adde a screenshot to show what it looks like.

How can I resolve this?

Regards,
Tom...Attachments

Hi,

To solve the issue for you more quickly and efficiently, would you please report this issue via Feedback with AirDroid on your PC?

http://forums.airdroid.com/viewtopic.php?f=4&t=28317

Please do tick the box of “Attach error logs” so that our developers can check the issue for you. It would help us to gather the troubleshoot with more details (there’s no personal data collected), we shall be able to prioritize your request.

Should you have any further questions, always feel free to let us know anytime!

Best regards

Were you able to fix this issue?

Were you able to fix this issue?

Hi，

Thank you for your feedback.

Please kindly download the following package and use to see if it fix.
https://dl.airdroid.com/20171027164718_ ... 261815.exe

Feel free to let us know if you need further help.

Best Regards,