Trouble sign inquestion

Can"t sign in to my account
gabyindrawati@gmail.com

Can"t sign in to my account
gabyindrawati@gmail.com

Hi,

Thank you for your feedback.

We would like to confirm with you that whether Airdroid running on your device when you
sign in Airdroid web?

When you sign in web Airdroid you should make sure that Airdroid is keeping running on the background, because sometimes it will killed by the phone's process.

So, would you like to restart Airdroid on your device again to see if it works?

Feel free to let us know if you need further help.

Best Regards,