CAN'T CONNECT

Sat Jan 13, 2018 1:26 am in General

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david@bigdeahl.
OP

CAN'T CONNECT

I have Airdroid Pro and I'm trying to download files from my Samsung S8+ to my desktop Mac Pro. I've tried everything to get Airdroid on my desktop to recognize my Samsung S8+ but NO LUCK! I've got a good WiFi connection. Anyone have any suggestions? Thanks
david@bigdeahl.
Niki Admin
#1

Re: CAN'T CONNECT

I have Airdroid Pro and I'm trying to download files from my Samsung S8+ to my desktop Mac Pro. I've tried everything to get Airdroid on my desktop to recognize my Samsung S8+ but NO LUCK! I've got a good WiFi connection. Anyone have any suggestions? Thanks
Hi,

Thank you for your feedback.

Would you like using phone data to connect to see if it works?

And make sure that Airdroid is keeping running on the background,
because sometimes it will killed by the phone's process.

Feel free to let us know if you need further help.

Best Regards,

Niki
Admin
deveauwelle32
#2

Re: CAN'T CONNECT

Actually, the same wifi network connection is possible. If it is not connected, try to use a usb cable to link the Samsung phone with computer to transfer data, it will be possible.
deveauwelle32
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