Can't Create New Messagesquestion

Mon Jun 11, 2018 7:31 pm in General

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Fritz
OP

Can't Create New Messages

I am a Premium subscriber (but not very adept at this stuff). I have lots of text messages on my phone (Moto X V4) and I have to restart airdroid often. Now when I click New Message it doesn't bring up my list of contacts (so I search for an old message, which is a pain, and slow).

I rely on this program heavily. Any help would be greatly appreciated.
Fritz
Niki Admin
#1

Re: Can't Create New Messages

I am a Premium subscriber (but not very adept at this stuff). I have lots of text messages on my phone (Moto X V4) and I have to restart airdroid often. Now when I click New Message it doesn't bring up my list of contacts (so I search for an old message, which is a pain, and slow).

I rely on this program heavily. Any help would be greatly appreciated.
Hi,

Thank you for your feedback.

Would you please help us to clarify the issues by answering the following question?
1.Which platform did you use, web or desktop AirDroid?
2.Will the contact list appear after refreshing?

And it would be helpful if you can send us a screenshot of the error page for a further check.

Best Regards,
Niki
Admin
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