CANNOT "SEE" the GS4:

Sun Jan 31, 2016 7:50 am in General

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AHQ.PTY.LTD
OP

CANNOT "SEE" the GS4:

I have had trouble with the Galaxy S4, and downloaded Samsung Smartswitch.
Smartswitch could not run the GS4 for a backup and reset. (This is despite how Smartswitch obviously responded to the cable connection).
I downloaded Airdroid to bypass the cable. I do find the cables very inconsistent.

However, Airdroid cannot "see" the GS4.
Who knows anything about this?
AHQ.PTY.LTD
Welcome to email AHQ.Pty.Ltd@gmail.com
AHQ.PTY.LTD
Dora Admin
#1

Re: CANNOT "SEE" the GS4:

I have had trouble with the Galaxy S4, and downloaded Samsung Smartswitch.
Smartswitch could not run the GS4 for a backup and reset. (This is despite how Smartswitch obviously responded to the cable connection).
I downloaded Airdroid to bypass the cable. I do find the cables very inconsistent.

However, Airdroid cannot "see" the GS4.
Who knows anything about this?
AHQ.PTY.LTD
Welcome to email AHQ.Pty.Ltd@gmail.com

Hi, what do mean "can't see GS4"? Can you tell us more details about your problem? A screenshot would help us better troubleshot it.
Dora
Admin
AHQ.PTY.LTD
#2

Re: CANNOT "SEE" the GS4:

AHQ.PTY.LTD
Dora Admin
#3

Re: CANNOT "SEE" the GS4:

[sizeimg=100%xauto]http://forums.airdroid.com/files/images/AIRDROIID_1-Not%20showing%20GS4.png[/sizeimg]

Did you install AirDroid on your phone and sign in to the same account? You can check this guide: http://forums.airdroid.com/viewtopic.php?f=4&t=15290
Dora
Admin
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