Downloading as zip Not Working

Wed Jun 29, 2016 7:31 pm in General

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Niki Admin
#10

Re: Downloading as zip Not Working


Hi Niki,
I tested the provided apk. The log is more verbose now. I will no longer upload it to the forum, as it contains local paths and file names of my photos.
Furthermore the test still fails. It worked one time to download multiple images as a zip. I got the popup (roughly translated from DE): "Service has been stopped by device..." sth like that. I have no screenshot. though. All following tries did not work anymore and showed the same behaviour as described in my previous post.
The feedback/bug report feature in the app has a bug, too. (No joking...) I've tried to send te logs as you described and I've also provided some description text. Nonetheless the app tells me, after having pressed "send" that I should provide at least 10 characters as a descrption lalala. I did provide a longer description, and I am not able to send the verbose logs. How do we proceed?
Regards, Ivo
Hi ,

Thank you for your prompt reply.

Please kindly download the following new package and check if it works.
https://dl.airdroid.com/20171013133935_AirDroid_4.1.5.0_zip_patch1.apk

Also we would like you to send us your log for a further check. If you don't want anyone else to see the log
, you can write an email to us and attach the log. Email address:support@airdroid.com

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
Ivo
#11

Re: Downloading as zip Not Working

Hi Niki,
I've tested your last version of post #10 successfully. I am able to download multiple files in a ZIP again. Additionally I forwarded my logs of the post #8 apk version to the provided email address.
Thanks again for the quick fix. When can we expect an official release of this version?
Bests, Ivo
Ivo
Dave
#12

Re: Downloading as zip Not Working

Working again for me with the latest version. Thanks for your attention to this.

David
Dave
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