Sent texts from phone not showing up in AirDroidquestion

Sat Jul 23, 2016 11:09 pm in General

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kz10683
OP

Sent texts from phone not showing up in AirDroid

LG G4 running Android 6.0

Whenever I send a text message on my phone, it doesn't show up in AirDroid (neither the web client or the desktop client). However, sending messages from AirDroid is fine. I can receive text messages just fine.

Does anyone know what the issue is here? Seems to be a syncing issue?

Thanks in advance.
kz10683
Lillian Admin
#1

Re: Sent texts from phone not showing up in AirDroid

LG G4 running Android 6.0

Whenever I send a text message on my phone, it doesn't show up in AirDroid (neither the web client or the desktop client). However, sending messages from AirDroid is fine. I can receive text messages just fine.

Does anyone know what the issue is here? Seems to be a syncing issue?

Thanks in advance.

Hi~~
Would you please check if those text messages that do not sync are group messages or MMS? Group messages and MMS are not supported for now.
Lillian
Admin
kz10683
#2

Re: Sent texts from phone not showing up in AirDroid

Hi, they are not group or MMS. They're just regular messages.
kz10683
Lillian Admin
#3

Re: Sent texts from phone not showing up in AirDroid

Hi, they are not group or MMS. They're just regular messages.

Hi, the problem happens to all the contacts on the text message list, or one single contact?
Lillian
Admin
kz10683
#4

Re: Sent texts from phone not showing up in AirDroid

They happen to all contacts.
kz10683
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#5

Re: Sent texts from phone not showing up in AirDroid

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Lillian Admin
#6

Re: Sent texts from phone not showing up in AirDroid

They happen to all contacts.

Hey~Would you please contact support@airdroid.com for more help? With description of your problem. Logs are needed to troubleshoot.
Lillian
Admin
Ryans phone
#7

Re: Sent texts from phone not showing up in AirDroid

lillian wrote:
They happen to all contacts.
Hey~Would you please contact support@airdroid.com for more help? With description of your problem. Logs are needed to troubleshoot.

i am having the same problem. i am using a samsung S5 neo and a wondows 8.1 pc. it randomly misses texts just as the other user has described
Ryans phone
Lillian Admin
#8

Re: Sent texts from phone not showing up in AirDroid


i am having the same problem. i am using a samsung S5 neo and a wondows 8.1 pc. it randomly misses texts just as the other user has described

Hey Ryans, MMS messages and group messages are not available to sync to AirDroid for now. Would you please long press the texts and check the details, see if it is normal text or MMS?
Lillian
Admin
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