-26,000 error, can't login

Wed Aug 31, 2016 7:37 am in General

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evex
OP

-26,000 error, can't login

am getting a -26,000 error when mac client is trying to connect

here is the error log
2016-08-31 07:31:22.637 +03:00 [Information] (1) FinishedLaunching => IsLaunchAtLogin: True
2016-08-31 07:31:23.017 +03:00 [Information] (11) login log: start auto login: 1472617883017
2016-08-31 07:31:27.525 +03:00 [Information] (11) login log: end auto login: 1472617887524
2016-08-31 07:31:27.531 +03:00 [Information] (11) current_soft_version:"3.3.2.0", last_phone_version:0
2016-08-31 07:31:27.550 +03:00 [Information] (11) device name:"Samsung Note II", app_version:"20158" last_mac_inner_version:0
2016-08-31 07:31:27.556 +03:00 [Information] (13) AirSocket.threadRemoteListen -> start to listen
2016-08-31 07:31:27.557 +03:00 [Information] (13) StartTcpListenning -> url: "54.225.180.134:80"
2016-08-31 07:31:46.026 +03:00 [Information] (8) AirSocket.RemoteWebSocket_OnError
2016-08-31 10:04:54.149 +03:00 [Information] (1) FinishedLaunching => IsLaunchAtLogin: False
2016-08-31 10:04:55.216 +03:00 [Information] (11) login log: start auto login: 1472627095216
2016-08-31 10:04:58.478 +03:00 [Information] (11) login log: end auto login: 1472627098478
2016-08-31 10:04:58.506 +03:00 [Information] (11) current_soft_version:"3.3.2.0", last_phone_version:0
2016-08-31 10:04:58.580 +03:00 [Information] (11) device name:"Samsung Note II", app_version:"20158" last_mac_inner_version:0
2016-08-31 10:04:58.607 +03:00 [Information] (13) AirSocket.threadRemoteListen -> start to listen
2016-08-31 10:04:58.610 +03:00 [Information] (13) StartTcpListenning -> url: "54.225.180.134:80"
2016-08-31 10:05:26.882 +03:00 [Information] (7) AirSocket.RemoteWebSocket_OnError

what should I do in this case?
evex
Lillian Admin
#1

Re: -26,000 error, can't login

am getting a -26,000 error when mac client is trying to connect

here is the error log

what should I do in this case?

Hi,error code -26000 happens because of unstable network environment or temporary server connection failure. Usually, trying to sign in again could solve this issue.
And you can check this post about login error code: http://forums.airdroid.com/viewtopic.php?f=4&t=15934
Lillian
Admin
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