Screenshot issuequestion

Thu Sep 08, 2016 12:31 pm in General

page 1 / 1
danieman
OP

Screenshot issue

Hi!
Whenever I press "Screenshot" on my computer, this window pops up:

But the problem is that nothing like that shows up on my phone. Nothing happens. I have the remote screen icon in the phone's status bar, but I can't view the screen remotely on the computer. Earlier this week it sometimes worked, and sometimes it didn't. Now, today, I absolutely cannot make it work. Every single time I click the screenshot button, this window pops up, but nothing pops up on my phone.

Help? :-)
danieman
Lillian Admin
#1

Re: Screenshot issue

Hi!
Whenever I press "Screenshot" on my computer, this window pops up:

But the problem is that nothing like that shows up on my phone. Nothing happens. I have the remote screen icon in the phone's status bar, but I can't view the screen remotely on the computer. Earlier this week it sometimes worked, and sometimes it didn't. Now, today, I absolutely cannot make it work. Every single time I click the screenshot button, this window pops up, but nothing pops up on my phone.

Help? :-)

Hi, would you please tell us the phone model and Android version you are using?
Lillian
Admin
danieman
#2

Re: Screenshot issue

Sure! It's a Samsung Galaxy Note 4 (SM-N910F) with Android 5.1.1. :)
danieman
Lillian Admin
#3

Re: Screenshot issue

Sure! It's a Samsung Galaxy Note 4 (SM-N910F) with Android 5.1.1. Image

Hi,would you please reboot your phone and try it again to see if it works?
Lillian
Admin
(Sign in or sign up to post a reply.)
page 1 / 1

Statistics

22139 posts

6049 threads

Members: 137918

Latest Member: Sai

Online: 7