USB debug auth lostquestion

Mon Oct 24, 2016 10:36 pm in General

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android1
OP

USB debug auth lost

I've a Samsung S6 latest android release that lost the usb debug auth randomly (few hours of at max a couple of days) without any specific reason (no reset or power off/on).
Any help?
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android1
Lillian Admin
#1

Re: USB debug auth lost

I've a Samsung S6 latest android release that lost the usb debug auth randomly (few hours of at max a couple of days) without any specific reason (no reset or power off/on).
Any help?
Hi, would you please send us logs on your phone and PC for troubleshooting?

You can find log files here:
PC:C:\Users\admin\Documents\AirDroid\logs
Phone: SD card/Android/data/com.sand.airdroid/files/main.log
Mac: /Users/name/Library/Application Support/AirDroid/Logs
Lillian
Admin
android1
#2

Re: USB debug auth lost

Hi here is the main.log from the Samsung phone you can check the 24/10 yesterday I lost the usb auth in the middle of day

lillian
I've a Samsung S6 latest android release that lost the usb debug auth randomly (few hours of at max a couple of days) without any specific reason (no reset or power off/on).
Any help?
Hi, would you please send us logs on your phone and PC for troubleshooting?

You can find log files here:
PC:C:\Users\admin\Documents\AirDroid\logs
Phone: SD card/Android/data/com.sand.airdroid/files/main.log
Mac: /Users/name/
main.zip
(93.38 KB) Downloaded 73 times
Library/Application Support/AirDroid/Logs
android1
android1
#3

Re: USB debug auth lost

Hi, would you please send us logs on your phone and PC for troubleshooting?

You can find log files here:
PC:C:\Users\admin\Documents\AirDroid\logs
Phone: SD card/Android/data/com.sand.airdroid/files/main.log
​Mac: /Users/name/Library/Application Support/AirDroid/Logs
Today I lost the usb auth again during the airmirror use, please check around 16:29
Attachments
main (1).log.zip
(114.87 KB) Downloaded 39 times
android1
Lillian Admin
#4

Re: USB debug auth lost

Today I lost the usb auth again during the airmirror use, please check around 16:29Attachments main (1).log.zip(114.87 KB) Downloaded 2 times

Hi, our developers are looking into this issue for you.

Can you find the file named "AirMirror.log", please also send the files in this path:
SD Card/Android/data/com.sand.airdroid/files/
THX
Lillian
Admin
android1
#5

Re: USB debug auth lost

I still loosing the usb auth ( today I lost it again) do you have any idea?
android1
android1
#6

Re: USB debug auth lost

Hi , here is the AirMirror.log
Attachments
AirMirror.log.zip
(172.16 KB) Downloaded 41 times
android1
android1
#7

Re: USB debug auth lost

Do you have any update? I still loosing the auth.. even this morning,
here are the two log files
Attachments
new log.zip
(361 KB) Downloaded 27 times
android1
android1
#8

Re: USB debug auth lost

any news?
android1
android1
#9

Re: USB debug auth lost

The problem still there, any update?
android1
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