Blocked Cellphone by AirDroid

Thu Nov 24, 2016 8:43 pm in General

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Ladhswe
OP

Blocked Cellphone by AirDroid

In an attempt to move videoclips from my computer to my Huawei Honor 9 Lite (Android V.6.0) the phone was blocked. I cannot open it with my Pincode. A robot voice tells me what I have done and after 30 sec "Time Out". I need urgent help with this!
Lennart Ågårdh
Ladhswe
Lillian Admin
#1

Re: Blocked Cellphone by AirDroid

In an attempt to move videoclips from my computer to my Huawei Honor 9 Lite (Android V.6.0) the phone was blocked. I cannot open it with my Pincode. A robot voice tells me what I have done and after 30 sec "Time Out". I need urgent help with this!
Lennart Ågårdh

Hi, Sorry to hear that
1. Does the issue happen all the time? Would you please send us a pic of the screen after the phone's locked? or send us a short video of it?
2. Did you sign in your AirDroid account and turn on Find Phone feature on your device? If yes, please try to unlock the phone with the PIN code in Find Phone feature on web.airdroid.com. Please check this post for more info about Find Phone: http://forums.airdroid.com/viewtopic.php?f=4&t=15926
Lillian
Admin
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