stuck in connecting the device (no rooted)

Mon Dec 19, 2016 9:17 am in General

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OP

stuck in connecting the device (no rooted)

hi admin,
could you help me to sync air mirror to my samsung SM-J700F not rooted stucks in connecting to your device..

1. USB debugging on
2. gueroma_27@yahoo.com
3. handset USB setting : Transferring images (via PTP)




thanks in advance
regards
Pay
Lillian Admin
#1

Re: stuck in connecting the device (no rooted)

Hi,
To solve the issue for you more quickly and efficiently, would you please report this issue via Feedback with AirDroid on your PC?
http://forums.airdroid.com/viewtopic.php?f=4&t=28317

Please do tick the box of “Attach error logs” so that our developers can check the issue for you. It would help us to gather the troubleshoot with more details (there’s no personal data collected), we shall be able to prioritize your request.

Should you have any further questions, always feel free to let us know anytime!
Lillian
Admin
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