Messages loading forever?

Tue Jan 10, 2017 6:56 pm in General

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JoeB
OP

Messages loading forever?

Samsung Galaxy S4 mini

In the web GUI, i can no longer see or send messages; the dialog is just loading forever. All others are ok, e.g. photos etc.

Web GUI v3.2.7.2
App version v4.0.0.4
JoeB
Bob Bob
#1

Re: Messages loading forever?

Same problem here too.
Samsung S4
Bob Bob
Lillian Admin
#2

Re: Messages loading forever?

Hey guys, do those issue appear on PC/Mac desktop client, too? Can you pls give it a check and see if it works or not on desktop client?
Lillian
Admin
foshdafosh
#3

Re: Messages loading forever?

I had this too, some things worked and others didn't.
I could copy to clipboard and launch a URL, but not view messages or call logs.

Clicked on AirDroid on the notifications bar and it told me my login had expired, so logged in again and all seems well.

Before I tried that, I tried desktop too but I still couldn't see my messages.
foshdafosh
Lillian Admin
#4

Re: Messages loading forever?

I had this too, some things worked and others didn't.
I could copy to clipboard and launch a URL, but not view messages or call logs.

Clicked on AirDroid on the notifications bar and it told me my login had expired, so logged in again and all seems well.

Before I tried that, I tried desktop too but I still couldn't see my messages.

Hi,
Would you please report this issue via Feedback with AirDroid on your device?
Steps: open AirDroid on your phone-->Me--> Settings-->About--> Feedback.
http://forums.airdroid.com/viewtopic.php?f=4&t=28318

Please do tick the box of “Attach error logs” so that our developers can check the issue for you. It would help us to gather the troubleshoot with more details (there’s no personal data collected), we shall be able to prioritize your request.

Should you have any further questions, always feel free to let us know anytime!
Lillian
Admin
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