cant-connectquestion

Sat Apr 01, 2017 7:01 pm in General

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oscar
OP

cant-connect

hello, my lg leons screen is completely broken its black with colours and the touch screen wont work, as a result i cant add the account on mobile. i have the app downloaded.. i think but i dont know as the screen is broken. can anyone help me add it from pc.
oscar
lal
#1

Re: cant-connect

hi
i'm having a login problems since 10 days
i've check everything
i think the new update have a issue to login
so please fix the bugs
as soon as possible
AA likes this post.
lal
Niki Admin
#2

Re: cant-connect

hi
i'm having a login problems since 10 days
i've check everything
i think the new update have a issue to login
so please fix the bugs
as soon as possible

Hi,

Thank you for your feedback.

We would like to confirm with you that whether Airdroid running on your device when you
sign in Airdroid web?

When you sign in web Airdroid you should make sure that Airdroid is keeping running on the background, because sometimes it will killed by the phone's process.

So, would you like to restart Airdroid on your device again to see if it works?

You can also go to phone setting to make a set that allow AirDroid keeping running on the background.



Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
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