Partial transfer

Wed Aug 09, 2017 5:56 pm in General

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parisien
OP

Partial transfer

No answer to 1st. post, so am trying again...but this time in the correct discussion !

Evening,
Having used the free version of Airdroid to transfer photos from PC to Asus, without any problems, I paid for 1 month's use ( just in case & happily so ) & upgraded to version 3

Now, if the transfer from PC to Asus functions, the reverse fails each time.

the Azus transfer view is of a white arked arrow in a red cercle, and nothing in the airdroid file.

Unfortunately, that is the main use I have for this appliance...
Thank you for the corrective mode.
parisien
Niki Admin
#1

Re: Partial transfer

Hi,

Thank you for your feedback.

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
parisien
#2

Re: Partial transfer

Morning
Please find the required attached file.
a curiosity: the mail function works from Asus to pc -- "screen shot of parisien & xxxx "- but not the transfer of jpg
unfortunately, the 3 screen captures I have tried do not function , hence the scan.

Thanks for your help.

capture_0001.jpg
parisien
parisien
#3

Re: Partial transfer

Hi,

Thank you for your feedback.

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,
Hi, any answer to my problem?
Thanks.
parisien
parisien
#4

Re: Partial transfer

Morning,
I am still hoping for a positive reply to my problem of partial transfert;
Thank you for any help.
parisien
Niki Admin
#5

Re: Partial transfer

Morning,
I am still hoping for a positive reply to my problem of partial transfert;
Thank you for any help.

Hi,

Thank you for your prompt and sorry for our later reply.

We've got our tech team looking into this issue.

Would you please restart Airdroid in both PC and phone?

And then try it again to see if it works.

Feel free to let us know if you need further help.

Best regards,


Niki
Admin
parisien
#6

Re: Partial transfer

Niki wrote:
Morning,
I am still hoping for a positive reply to my problem of partial transfert;
Thank you for any help.
Hi,

Thank you for your prompt and sorry for our later reply.

We've got our tech team looking into this issue.

Would you please restart Airdroid in both PC and phone?

And then try it again to see if it works.

Feel free to let us know if you need further help.

Best regards,



Morning,
Hélas, despite latest update, no difference; Aok from PC to Azus Zenpad, failure in reverse.
The white arrow in the red cercle in front of each photo awaiting transfer.
parisien
Niki Admin
#7

Re: Partial transfer


Morning,
Hélas, despite latest update, no difference; Aok from PC to Azus Zenpad, failure in reverse.
The white arrow in the red cercle in front of each photo awaiting transfer.

Hi ,

Thank you for your prompt reply.

We've got our tech team looking into this issue.

Your pad need to change some setting,log in Airdroid in your pad and go to Setting>General>Remote transfer and click "Always allow".

And then you try it again to see if it works.

Feel free to let us know if you need further help.

Best regards,
Niki
Admin
parisien
#8

Re: Partial transfer

Morning,
Thank you for the comment.

...........I log into Airdroid, I explore all available parameters.

..........Unfortunately, nowhere, in the Airdroid ( parameters ) or pad ( ES explorer ) settings do I find the path indicated

!?
parisien
Niki Admin
#9

Re: Partial transfer

Morning,
Thank you for the comment.

...........I log into Airdroid, I explore all available parameters.

..........Unfortunately, nowhere, in the Airdroid ( parameters ) or pad ( ES explorer ) settings do I find the path indicated

!?
Hi,

Can you see this interface in your Azus pad?

Niki
Admin
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