Air Mirror - used to work consistently...

Tue Nov 21, 2017 8:23 pm in General

page 1 / 1
Alex Nano
OP

Air Mirror - used to work consistently...

Hello !

Air Mirror is very useful, or at least has been since it was introduced in non-root.

Until the past 2 months - it's no longer consistent.

I'm used to having to re-establish the USB device connection / trust after Android updates.

Now, even after doing so - there is no possiblity for anything beyond a local connection.
When i'm remote (and need it most !) it no longer works, after the local session times out.

I use the OSX airmirror client, and the air mirror app for android phones.

If there's anything I can do to contribute diagnostics or debugging, please let me know.

Thank you for a great product, air droid rules. That's why I write - air mirror has gone backward a bit :|
anju likes this post.
Alex Nano
Alex Nano
#1

Re: Air Mirror - used to work consistently...

so this is just me ?
Alex Nano
Niki Admin
#2

Re: Air Mirror - used to work consistently...

so this is just me ?
Hi,

Thank you for your feedback.

We've got our tech team looking into this issue.

Would you please send us your log file of your phone so that we can give you a further check?
(Kindly note that there is no personal data collected and the required info is for further checking the issue.)
You can find the log files here:
Phone:
/sdcard/airdroid/exception.log
SD Card/Android/data/com.sand.airdroid/files/
SD card/Android/data/com.sand.airdroid/files/main.log

If this issue showed up on Nov 21, then please forward files named by 20171121 to us.

Always feel free to contact us if you need any assistance.

Best regards,
Niki
Admin
(Sign in or sign up to post a reply.)
page 1 / 1

Statistics

22657 posts

6165 threads

Members: 146682

Latest Member: shashi+pokhrel

Online: 7