airmirror no devicequestion

Sun Jan 21, 2018 6:39 pm in General

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belli
OP

airmirror no device

Hi,

I got a new handy (Huawei P10 lite) and bought a premium account here. Airmirror works on a tablet, but not on the Huawei. USB-Debug is on as well as MTP. I dont dare to root the handy as I am not an expert. I also tried Galaxy S 5 with the same frustrating result. I could not find any solution here.

Is there one?
Android V 7, PC is W 7.
Regards
Derek
belli
Niki Admin
#1

Re: airmirror no device

Hi,

I got a new handy (Huawei P10 lite) and bought a premium account here. Airmirror works on a tablet, but not on the Huawei. USB-Debug is on as well as MTP. I dont dare to root the handy as I am not an expert. I also tried Galaxy S 5 with the same frustrating result. I could not find any solution here.

Is there one?
Android V 7, PC is W 7.
Regards
Derek
Hi,

Thank you for your feedback.

Would you like to send us a screenshot of the error page?

Would you please send us your log file of your phone so that we can give you a further check?
(Kindly note that there is no personal data collected and the required info is for further checking the issue.)
You can find the log files here:
Phone:
/sdcard/airdroid/exception.log
SD Card/Android/data/com.sand.airdroid/files/
SD card/Android/data/com.sand.airdroid/files/main.log

If this issue showed up on Jan 21, then please forward files named by 20180121 to us.

Always feel free to contact us if you need any assistance.

Best regards,
Niki
Admin
belli
#2

Re: airmirror no device

Hi,
I sent the files yesterday, I hope You got them.
Regards

Derek
belli
Niki Admin
#3

Re: airmirror no device

Hi,
I sent the files yesterday, I hope You got them.
Regards

Derek
Hi,

Would you tell me where did you send the file?

Best Regards,
Niki
Admin
Niki Admin
#4

Re: airmirror no device

Hi,
I sent the files yesterday, I hope You got them.
Regards

Derek
Hi,

Would you tell me where did you send the file?

Best Regards,
Niki
Admin
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