Password Reset NOT working

Fri Feb 09, 2018 2:48 pm in General

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Tyler+Hahn
OP

Password Reset NOT working

I have attempted to use the reset password function to no avail multiple times. I get the password reset link, succesfully reset my password, and upon trying to login with the new password I repeatedly get an error saying my passoword email combindation is invalid. This is incredibly frustrating. I've paid for the app - not using the free version.
Tyler+Hahn
Niki Admin
#1

Re: Password Reset NOT working

I have attempted to use the reset password function to no avail multiple times. I get the password reset link, succesfully reset my password, and upon trying to login with the new password I repeatedly get an error saying my passoword email combindation is invalid. This is incredibly frustrating. I've paid for the app - not using the free version.
Hi,

Thank you for your feedback.

Would you please give us your AirDroid account to help us clarify this issue?

And would you like to send us a screenshot of the error page for a further check?

Feel free to contact us if you need any assistance.

Best Regards,
Niki
Admin
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