AirDroid on iOS 11.3 Not Working

Sun Feb 25, 2018 7:26 pm in General

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Garry Joshi
OP

AirDroid on iOS 11.3 Not Working

AirDroid worked fine on my iPhone 7 earlier running iOS 10 as of today as I have upgraded to iOS 11.3 whenever I will open the app it only loads a blank screen on its start up and crashes after a while. Any solution?
Garry Joshi
Niki Admin
#1

Re: AirDroid on iOS 11.3 Not Working

AirDroid worked fine on my iPhone 7 earlier running iOS 10 as of today as I have upgraded to iOS 11.3 whenever I will open the app it only loads a blank screen on its start up and crashes after a while. Any solution?
Hi,

Thank you for your feedback.

Sorry for any inconvenience you've experienced.

Would you like to send us a screenshot of the error page for a further check?

Cause you can't send the log to us via Android AirDroid(Kindly note that there is no personal data collected and the required info is for further checking the issue.), so would you like to use Tongbu Assistant to send the Crash log to us?

You can click this link to download it : http://zs.tongbu.com/ovip .

Connect your iPhone with USB cable , then open the Tongbu Assistant you will see "More" on the menu bar on the top, and click it you will see the "Crash Log" in the System Tools.

Click the "Crash Log", and find the file name "AirDroid", and send it to our mailbox(support@airdroid.com).



So our developers(yes, the tech guys) can check the issue for you.

Best Regards,
Niki
Admin
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