Lost All Backed up Data

Fri Mar 16, 2018 12:49 am in General

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sunnyysierra
OP

Lost All Backed up Data

I backuped all of my photos (over 800 photos) to my mac. The files were there in a folder and then when I switched to a new phone and got rid of the old phone on my AirDroid account all of the photos I backed up are missing. Did I really lose all of those photos / is this reversible?
sunnyysierra
Niki Admin
#1

Re: Lost All Backed up Data

I backuped all of my photos (over 800 photos) to my mac. The files were there in a folder and then when I switched to a new phone and got rid of the old phone on my AirDroid account all of the photos I backed up are missing. Did I really lose all of those photos / is this reversible?


Hi,

Thank you for your feedback.

You can find the back up photos in your computer, you can follow this path to find them: Airdroid > Backup, and you will see the device you have backed up.



By the way, we would like to know which feature do you usually use and when/where will you use it?

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
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