Some messages on phone not showing in Web or Windows app.

Tue Apr 24, 2018 6:17 pm in General

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Chris
#10

Re: Some messages on phone not showing in Web or Windows app.

The reason why the message not showing in Web or Windows app maybe the message not send from your SIM card. If it send from SMS app it will not appear in the desktop SMS feature.

Hi, thank you for getting back to me. I still don't understand why ALL other SMS messages appear and are fine. I can see them on phone, WebUI and Windows app; I can reply to them and all message conversations update. Again, this is just other T-Mobile users, (not including sending and receiving to myself).

Thanks,
Chris
Chris
Chris
#11

Re: Some messages on phone not showing in Web or Windows app.

The reason why the message not showing in Web or Windows app maybe the message not send from your SIM card. If it send from SMS app it will not appear in the desktop SMS feature.

Hi, thank you for your response. I still don't understand why messages from users of other carriers and messages to/from myself show up fine. Again, this is only from other Tmobile users.
Chris
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