messages freeze

Mon Jun 25, 2018 1:45 pm in General

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gary
OP

messages freeze

i cannot get more than 4 words typed before airdroid crashes the browser page on both firefox and chrome.
gary
Niki Admin
#1

Re: messages freeze

i cannot get more than 4 words typed before airdroid crashes the browser page on both firefox and chrome.
Hi,

Thank you for your feedback.

Would you like to use desktop AirDroid to see if the SMS can work?

Would you like to reproduce it and use phone to record it and send it to us?

And when it reproduce would you please send us your log file of your phone so that we can give you a further check?
(Kindly note that there is no personal data collected and the required info is for further checking the issue.)
You can find the log files here:
Phone:
/sdcard/airdroid/exception.log
SD Card/Android/data/com.sand.airdroid/files/
SD card/Android/data/com.sand.airdroid/files/main.log

If this issue showed up on Jun 25, then please forward files named by 20180625 to us.

Always feel free to contact us if you need any assistance.

Best regards,
Niki
Admin
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