[Help & FAQ] Failed to connect to device?

Mon Jul 20, 2015 7:45 am in FAQ

page 20 / 20 << 1 ... 16, 17, 18, 19, 20 >> go to
sanjo
#190

Re: [Help & FAQ] Failed to connect to device?

Sida.AirDroid wrote:If you failed to build the connection between your Android and computer, please try these steps:
1. Check the network connection of your device
2. Unlock or awake your device
3. Initiate AirDroid on your device

And reconnect.



If it fails again and you are sure the device and the computer are connected to the same network, you may try AirDroid Web Lite to connect by visit the IP address shown in AirDroid on your device.

Still have problems?
​- If you don't know why, we have a diagnose team to do it for you, check it out here.
- If you do know the reason, follow the link(s) below, you can find the settings according to your need.
Disconnection caused by Doze mode (esp. Android version 6.0 and above)
Power saving mode causes disconnected of AirDroid
Failed to connect to AirDroid after restart


Note:
1. If you have connected your device to 2G/3G/4G network, the network will be disconnected when you receive an inbond-call. Thus the connection between your device and PC/laptop will be interrupted. You may connect your device to WiFi network and try again.
2. If you're using AirDroid Win/Mac, the connection will be interrupted when the computer goes sleep. AirDroid will restore the connection automatically when the computer connects to network again.
sanjo
sanjo
#191

this app only works for 2 weeks?

este aplicativo so funciona por 2 semanas?
this app only works for 2 weeks?
sanjo
Niki Admin
#192

Re: [Help & FAQ] Failed to connect to device?

este aplicativo so funciona por 2 semanas?
this app only works for 2 weeks?

Hi,

Thank you for your email.

Would you please tell us more details of your question?

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
Yanelys+Caballero
#193

Re: [Help & FAQ] Failed to connect to device?

i'm facing the same issue, now i can't connect to my device
Yanelys+Caballero
Test
#194

Re: [Help & FAQ] Failed to connect to device?

One Security question: If I type some confidential SMS on desktop PC connected with USB cable with Phone and use method AirIME, so AirDroid servers somewhere in Hong Kong or elsewhere collect all my SMS or not ?
Test
Abed92
#195

Re: [Help & FAQ] Failed to connect to device?

My problem got solved by using AirDroid Web Lite. Thanks
Abed92
koimoihungama
#196

Re: [Help & FAQ] Failed to connect to device?

After update Airdroid 3 cliente can't connect to device since yesterday....
How to fix it?
koimoihungama
Niki Admin
#197

Re: [Help & FAQ] Failed to connect to device?

One Security question: If I type some confidential SMS on desktop PC connected with USB cable with Phone and use method AirIME, so AirDroid servers somewhere in Hong Kong or elsewhere collect all my SMS or not ?

Hi,

Thank you for your feedback.

Please rest assured that our servers will not see your text messages, and will not collect them anymore.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
Niki Admin
#198

Re: [Help & FAQ] Failed to connect to device?

After update Airdroid 3 cliente can't connect to device since yesterday....
How to fix it?
Hi,

Thank you for your feedback.

Would you please tell us more details of your question?

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
(Sign in or sign up to post a reply.)
page 20 / 20 << 1 ... 16, 17, 18, 19, 20 >> go to

Statistics

21794 posts

5938 threads

Members: 133213

Latest Member: babang edd

Online: 20