[Help & FAQ] Paid But Failed to Activate AirDroid Premium?

Fri Jul 10, 2015 7:42 am in FAQ

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Coffee Admin
OP

[Help & FAQ] Paid But Failed to Activate AirDroid Premium?

If you have purchased AirDroid Premium service, and have confirmed that the money has been taken from your PayPal account or credit card but you are not a Premium user yet, please send the following information to pay@airdroid.com

--
AirDroid account email:
PayPal account you used to purchase the item:
Item you purchased:

-----

After we receive the information required, we will get back to you in 5 business days.
Coffee
Admin
leonardocs
#1

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

Hi, my account mail is lecastro16@gmail.com
My paypal that i use to pay this premium 1 year licence is the order 20151120181337.
1 year premium licence.

Thanks
leonardocs
Coffee Admin
#2

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

Hi, my account mail is [email]http://forums.airdroid.colecastro16@gmail.com[/email]
My paypal that i use to pay this premium 1 year licence is the order 20151120181337.
1 year premium licence.

Thanks

Hi, pls send your PayPal account that you used to purchase AirDroid to pay@airdroid.com. We'll check it for you.
Coffee
Admin
MoShotz
#3

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

I too need help activating premium, please view screenshots below

MoShotz
Lillian Admin
#4

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

I too need help activating premium, please view screenshots below

Hi,

If you've purchased AirDroid Premium from airdroid.com, web.airdroid.com, AirDroid Windows/Mac, or from within AirDroid on your Android device, you'll not receive an Activation Code, because it's not needed - you'll be upgraded to Premium as soon as you complete the payment.

If it failed to upgrade to Premium account, would you please log out and log in again to see if it works?

You can also tell us your AirDroid account and Paypal account so that we can check it for you.

Should you need any further help, you can contact pay@airdroid.com
Lillian
Admin
starapotheke51
#5

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

Thanks a lot for the post....Its more helpful than any other....
starapotheke51
baby
#6

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

I paid the 1.99 for a month it took out of my account but not showing on your side
baby
Lillian Admin
#7

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

I paid the 1.99 for a month it took out of my account but not showing on your side
Hi,Would you please tell us more details about that?

It seems that you are Premium account now. And you can start enjoying the Premium account as long as you finish the payment.
Lillian
Admin
shadow
#8

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

I JUST PAID BUT STILL NO PREMIUM ACTIVATION OCCURED.

THE BILLING DETALS ARE GIVEN BELOW!
THX

Google Play
Teşekkür ederiz.
Google Play'de TONGBU TECHNOLOGY (HK) LIMITED adlı satıcıdan bir abonelik satın aldınız.

Sipariş numarası: GPA.3361-2354-3078-20415
Sipariş tarihi: 19.Tem.2017 16:40:02 EET
Ürün Fiyat
Aylık abonelik (AirDroid - Android on Computer) ₺5,59/ay

Aylık Abonelik - Otomatik Yenileme tarihi: 19.Ağu.2017
Vergi: ₺0,00
Toplam: ₺5,59/ay
Ödeme şekli:
Mastercard-9762
Abone olarak, abonelik ücretinin (şu anda ₺5,59/ay) ödemesini almamız için bize yetki vermiş olursunuz. Abonelik ücreti sağlanan ödeme yönteminden her ay otomatik olarak alınır. İstediğiniz zaman iptal edebilirsiniz (daha fazla bilgi edinin).

Sorularınız mı var? TONGBU TECHNOLOGY (HK) LIMITED ile bağlantı kurun.
support@airdroid.com
UNIT 806 TOWER 2 8/F CHEUNG SHA WAN PLAZA 833 CHEUNG SHA WAN ROAD KL
Cheung Sha Wan
Kowloon
Hong Kong
shadow
melvinarter92
#9

Re: [Help & FAQ] Paid But Failed to Activate AirDroid Premium?

ohhh thanks for sharing this post....................very informative............
melvinarter92
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