[Help & FAQ] Multiple Device Support

Thu Jul 16, 2015 5:43 am in FAQ

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Coffee Admin
OP

[Help & FAQ] Multiple Device Support

Have multiple Android devices? You can manage all of them using one account with multiple device support!

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How to add a new device to my account?
1. Install the latest version of AirDroid on the device you want to add to your account.
2. Sign in to your account in AirDroid on that device.

The next time you sign in to http://web.airdroid.com or AirDroid Win/Mac, you’ll be greeted with all the devices you’ve already connected.

How many different Android devices can I connect to one AirDroid account?
Premium user can connect up to 6 different Android devices to an AirDroid account.
Free user can connect up to 2 different Android devices to an AirDroid account.

How to switch from one device to another?
AirDroid Web:
If you’re signed in on http://web.airdroid.com, and want to switch to another connected device under your account, just click the Switch button:



It will reveal all the devices under your account:

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Choose the device you want to connect, and click OK. You’ll be instantly connected to that device if it’s online.

AirDroid Win/Mac:


How to delete an existing device from my account?
Just open AirDroid app on the device you want to delete and sign out from your account. And the device will disappear from your acccount the next time you sign in to http://web.airdroid.com or AirDroid Win/Mac.

Or, you may go to http://web.airdroid.com, click Account, go to Devices.
Select the device you want to delete and click X, enter AirDroid password, then click OK. The device will be deleted immediately:





How to set a device as the default one?
If you have multiple devices under your account and you’ve not set a default one, you may see all your devices when you sign in to http://web.airdroid.com:



Click on the device you want to set as default, and check the box next to Connect this device by default next time, and click OK. Done.

How to change default device?
If you’ve set your default device and would like to change it, please click the Switch button to reveal all the devices:





Click on the device you want to set as default, and check the box next to Connect this device by default next time, and click OK. Done.

How to Customize device name?
If you have more than two devices that are of the same brand and model, you can now name them differently:



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1. ​Go to Devices in Account, click the revise icon:


2. Enter the name and press Enter button:

外外記憶 likes this post.
Coffee
Admin
vsheard
#1

Re: [Help & FAQ] Multiple Device Support

I wanted to know, how can you undo deleting an old device or is there anybody I can talk to into doing so because my old files was with the old device and I forgot to transfer then to my new device.
外外記憶 likes this post.
vsheard
Coffee Admin
#2

Re: [Help & FAQ] Multiple Device Support

I wanted to know, how can you undo deleting an old device or is there anybody I can talk to into doing so because my old files was with the old device and I forgot to transfer then to my new device.

Hi, you need to sign in to AirDroid on the old device. You can't undo deleting. Sorry.
外外記憶 likes this post.
Coffee
Admin
d3cima
#3

Deleting device

I'm trying to delete a device but when it asks me my password, i'm not able to provide it because i used my gmail account to create my account.

So i found a workaround : I requested a new password with my gmail email address and got the ability to change it.

But please, for other users, please give us the ability to delete phones with other way than password security.
d3cima
Birtan
#4

Re: [Help & FAQ] Multiple Device Support

Merhaba benim sahada ticari amaçlı kendime ait 1.000 adet üstünde android tabletim var. Fakat siz premium üyelikte dahil 6 adet cihaza kadar destek veriyorsunuz. Bu sayıyı artırmak mümkün mü? teşekkür ederim
Birtan
Charlene Admin
#5

Re: [Help & FAQ] Multiple Device Support

Merhaba benim sahada ticari amaçlı kendime ait 1.000 adet üstünde android tabletim var. Fakat siz premium üyelikte dahil 6 adet cihaza kadar destek veriyorsunuz. Bu sayıyı artırmak mümkün mü? teşekkür ederim

Hi, we are sorry that Google translation didn't work. We are a boutique company and so far only support English. We would appreciate if you can speak English by reply. :)
Charlene
Admin
Quách Hoàng
#6

Re: [Help & FAQ] Multiple Device Support

I want to manage many devices (about 20~30 devices), can i customize premium packages
Quách Hoàng
RoryS
#7

Re: [Help & FAQ] Multiple Device Support

Hi,
Does the app have the option to be logged in on multiple desktop computers - all to the same device. We get SMSes on 1 phone. But I have 3 guys who need to see/access them. Can this do that? If so, how?
RoryS
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