[Help & FAQ] AirDroid Web - Camera

Fri Sep 11, 2015 7:22 am in FAQ

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Niki Admin

Re: [Help & FAQ] AirDroid Web - Camera

Hello Niki,
I also had problems with turning on the camera via the Web Interface.
There is a process of endless loading of the image from the camera. Device Tablet Lenovo TAB 2. Android 5.0.1. The other elements of the interface work fine, except for the tool "Screenshot". It sometimes also hangs when connected (rarely). Two weeks ago everything worked perfectly, but now there are constant problems.
I am a premium user.

Thank you for your feedback.

And can terrible you to sign out and sign in again to see if it works?

If not,would you please send us logs of your PC and cellphone so that we can check them out? It would be helpful if you could send us the transfer files size. (Kindly note that there is no personal data collected and the required info is for further checking the issue.)

The paths of finding logs are listed as below.
1. Please enter “%appdata%\airdroid\logs” on Windows explorer and you will find the log files.
2. Please enter “%appdata%\airdroid\exception” on Windows explorer and you will find the log files.

If this issue showed up on Dec 10, then please forward files named by 20171210 to us.

1. SD card/Android/data/com.sand.airdroid/files/main.log

Feel free to contact us if you need any assistance.

Best Regards,

Re: [Help & FAQ] AirDroid Web - Camera

Coffee wrote:You can view what the Android device's front or rear camera is seeing in nearly real-time and take photos or use it as a monitor.

Sign in to web.airdroid.com, find the Camera icon and click it.

You can switch the camera (rear camera and front camera), take a shot (saved either to computer or Android), turn on the flashlight and rotate the image.

This feature is only for Premium Users and Bonus Users under Remote Connection Mode.

Related Help Articles:
[Help & FAQ] How to Purchase AirDroid Premium?
[Help & FAQ] What Is Bonus? How to Get Bonus?
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