Diagnostic Tool

Wed Jul 20, 2016 8:15 am in FAQ

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neeraj
#20

Re: Diagnostic Tool

please help me i have sucessfully installed airdroid app on my girlfriends phone but i am u check the unable to check her sms call logs etc because when i signing on my browser after that it shows me please wait connecting to device micromax e311 but after a while it pop ups an error as connection failled every time as it shows check the network settings ,unlock or wakeup device ,as the settings ,the settings are ok on her device then why it is not connecting to her device and giving that error please help me please....my mail id is mdrafik.delhi@gmail.com
roselina likes this post.
neeraj
kumar
#21

Re: Diagnostic Tool

HI....please can you help to connect my phone LG-K410....via AirDroid to my computer ??
usb debugging is enable and still can not access .....

thanks in advance,
kumar chulani
kumarspain@gmail.com
kumar
android
#22

Re: Diagnostic Tool

please help me i have sucessfully installed airdroid app on my phone but i am u check the unable to check her sms call logs etc because when i signin on my browser after that it shows me please wait connecting to device samsung j7 but after a while it pop ups an error as connection failled every time as it shows check the network settings ,unlock or wakeup device ,as the settings ,the settings are ok on her device then why it is not connecting to her device and giving that error please help me please
android
Manu Sharma
#23

Re: Diagnostic Tool

i can not connected to airdroid from the pc . What should I do?
Manu Sharma
desoza
#24

Re: Diagnostic Tool

Download all mobile diagnostic tool from http://www.root4pc.com. Remember all tools are compatible with PC Windows.
desoza
Vijayamohan+Rao+Chakicherla
#25

Re: Diagnostic Tool

i have lost my mobile. some one near to my residence only stolen.. thru android i want to locate. once i cld sign in but cld not move further pl advise lo link to my lava grand xi
Vijayamohan+Rao+Chakicherla
chaburaendo
#26

Re: Diagnostic Tool

Airdroid co 20-30 sekund traci połączenie z internetem. Wykluczam jekiekolwiek problemy sprzętowe i programowe z mojej strony. Dzieje się tak niezależnie od mojej lokalizacji. Każde inne programy wymagające stałego połączenia z internetem nie mają tej wady(np Avast i inne). Rezygnuję z przedłużenia subskrypcji tylko z tego powodu. Jest to denerwujące. Pozdrawiam.
chaburaendo
Niki Admin
#27

Re: Diagnostic Tool

please help me i have sucessfully installed airdroid app on my girlfriends phone but i am u check the unable to check her sms call logs etc because when i signin on my browser after that it shows me please wait connecting to device samsung j7 but after a while it pop ups an error as connection failled every time as it shows check the network settings ,unlock or wakeup device ,as the settings ,the settings are ok on her device then why it is not connecting to her device and giving that error please help me please
Hi,

Thank you for your Email.

If the power saving mode is turned on, AirDroid service on the phone will stop after about 30 minutes of inactivity. And once AirDroid service is stopped, connection might also be interrupted.

If you connected your device to 2G/3G/4G network, the network will be disconnected when you receive a call. Thus the connection between your device and PC/laptop will be interrupted. You may connect your device to WiFi network and try again.

Best regards.
Niki
Admin
Gene
#28

Re: Diagnostic Tool

I cannot connect which has been a problem for some time. After months I had given up but would like to get this app running.
Gene
Niki Admin
#29

Re: Diagnostic Tool

I cannot connect which has been a problem for some time. After months I had given up but would like to get this app running.
Hi,

Thank you for your feedback.

We would like to confirm with you that whether Airdroid running on your device when you
sign in Airdroid web?

When you sign in web Airdroid you should make sure that Airdroid is keeping running on the background, because sometimes it will killed by the phone's process.

So, would you like to restart Airdroid on your device again to see if it works?

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
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