[Help & FAQ] Why Remote Connection Mode When the Device and PC Are Connected to the Same Network?

Wed Jun 10, 2015 3:26 am in FAQ

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[Help & FAQ] Why Remote Connection Mode When the Device and PC Are Connected to the Same Network?

If your device and PC/laptop are connected to the same Wi-Fi network but AirDroid shows that you are in Remote Connection Mode, including 2 possible situations:

1. Sign in with AirDroid account, and it shows that you are in Remote Connection Mode.

2. Scan the QR code to sign in without AirDroid account, and it shows:

Image

You may try the following two methods to check:

1. Ping command (Simple but not that accurate)

Open AirDroid on your device, the IP address of your device will be displayed here. For example, the IP is 192.168.20.60, and AirDroid is running on port 8888:



1) For Windows user, press “Win + R” to open Run command box, and run “cmd.exe”:

Image

For Mac user, open the Terminal application in "Finder > Application > Utilities".

2) Type ping + IP (e.g. ping 192.168.20.60) and press Enter to see your ping output:

Image

Read the summary of output:

Image(Windows)

or

Image(Mac)
  • All packets received and the trip time is short: Your device and PC are over same network, and network is stable.
  • Some packets lost or the trip time is long: Though your device and PC are over same network, the network is unstable. In this case, the connection mode is probably Remote Connection Mode. Try to connect again.
  • All packets lost: Your device and PC are not in the same network. Reboot the router or ask for help from network admin.
(Tip: Ping guide for other OS: http://www.wikihow.com.com/Ping-an-IP-Address )

2. Telnet command (Recommended)

1) For Mac user, go directly to Step 2. For Windows user, go to “Control Panel > Programs >Programs and Features > Turn Windows features on or off”, check “Telnet Client” to enable telnet command:

Image

2) Go back to cmd.exe (or Terminal in OS X or Linux), type telnet + IP + port (e.g. telnet 192.168.20.60 8888), and press Enter:

Image

If it displays as:

Image(Windows)

or

Image(Mac)

It means the network connection works fine, your device and PC are connected to the same network. The connection mode should be LAN Connection Mode.
Otherwise there are some problem with the network connection.

Try these methods to fix:
  • Check whether the firewall of your device blocks AirDroid service
  • Restart AirDroid if your device can access the network.
  • Connect to Wi-Fi again if your device cannot access the network


3. If all previous steps fail, and if you use any plugin to block javascript (or other scripts)on your browser, tune the plugin or turn it off.
Coffee
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