[Help & FAQ] How to Cancel Recurring Subscription of AirDroid Premium?

Fri Jul 10, 2015 8:42 am in FAQ

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Coffee Admin
OP

[Help & FAQ] How to Cancel Recurring Subscription of AirDroid Premium?

Now when you purchased AirDroid Premium service, this order will be a recurring subscription.

You may cancel the recurring subscription by:
1. Sign in to www.airdroid.com, go to user center to disable it.



Click OK and you'll soon receive a letter from PayPal informing you the cancellation of recurring subscription.

2. Sign in to web.airdroid.com, go to Account, click Cancel subscription:



Click OK and you'll soon receive a letter from PayPal informing you the cancellation of recurring subscription.

If you have any questions about billing, please contact us directly at pay@airdroid.com.
Coffee
Admin
Jason Olea
#1

Re: [Help & FAQ] How to Cancel Recurring Subscription of AirDroid Premium?

Hello,

Nothing is syncing with my computer however notifications are coming through. Can someone please assist?

Let me know! Thanks!

Jason Olea
Jason Olea
Lillian Admin
#2

Re: [Help & FAQ] How to Cancel Recurring Subscription of AirDroid Premium?

Hello,

Nothing is syncing with my computer however notifications are coming through. Can someone please assist?

Let me know! Thanks!

Jason Olea

Hi Jason, have you turn on Notification Mirror service on your phone? Please check this post for instructions to enable notification synchronization: http://forums.airdroid.com/viewtopic.php?f=4&t=15930
Lillian
Admin
Elvis
#3

Re: [Help & FAQ] How to Cancel Recurring Subscription of AirDroid Premium?

Boa noite.
Favor prosseguir com o cancelamento da minha conta Airdroid. A mesma está obsoleta.
Elvis
Niki Admin
#4

Re: [Help & FAQ] How to Cancel Recurring Subscription of AirDroid Premium?

Boa noite.
Favor prosseguir com o cancelamento da minha conta Airdroid. A mesma está obsoleta.


Hi,

Thank you for your feedback.

We would like to confirm with you that do you mean you want to
delete the account、

If yes, you can follow these steps.
1. Open www.airdroid.com/account and sign in.
2. Enter the account info page, click "Delete Account".



Feel free to let us know if you need further help.

Best regards,
Niki
Admin
becqui912
#5

Re: [Help & FAQ] How to Cancel Recurring Subscription of AirDroid Premium?

I stopped the auto-renew. I want to cancel the subscription. If I delete the account will it cancel the subscription?
becqui912
Niki Admin
#6

Re: [Help & FAQ] How to Cancel Recurring Subscription of AirDroid Premium?

I stopped the auto-renew. I want to cancel the subscription. If I delete the account will it cancel the subscription?

Hi,

Thank you for your feedback. Because you cancel the auto-renew, so we'll not deduct from your account when your subscription expires at 22/10/2018.

Best Regards,
Niki
Admin
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