Diagnostic Tool

Wed Jul 20, 2016 8:15 am in FAQ

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caricariorang02
#50

Re: Diagnostic Tool

cannot sign in , please helpful
caricariorang02

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caricariorang02
#51

Re: Diagnostic Tool

i cannot sign in , please helpful
caricariorang02

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caricariorang02
#52

Re: Diagnostic Tool

cannot sign in , please help ????
caricariorang02

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caricariorang02
#53

Re: Diagnostic Tool

Failed to sign in to device , please helpful
caricariorang02

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caricariorang02
#54

Re: Diagnostic Tool

cannot sign in to device , please helpful
caricariorang02

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caricariorang02
#55

Re: Diagnostic Tool

cannot sign in to device , please helpful
caricariorang02

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caricariorang02
#56

Re: Diagnostic Tool

cannot sign in to device , please helpful
caricariorang02

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HM NOTE 1S
#57

Re: Diagnostic Tool

Local connection works fine but remote connection fails? Try our connection diagnostic tool!

Here is how:
Open AirDroid app on your device, go to Me > Help > How to get more help? > Connection Diagnostic Tool, and tap here to diagnose:



Once you are in here, you should see page as below.



1. Tap Start Test. We will run a test for you.If you have got the result showing “Everything is all right” but you still have problem with connecting AirDroid, try the next step.
2. Tap Resign Url. And try reconnect.
3. If all of above don't work for you, tap Show Info > Report to report your device and network info to AirDroid Team, and we will take care of it and get back to you asap!
HM NOTE 1S

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caricariorang02
#58

Re: Diagnostic Tool

i cannot sign in to my device , please helpful
caricariorang02

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مخب
#59

Reconnect

Connect faild
مخب
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