AirDroid SMS Missing Contact Photos

Tue May 16, 2017 4:42 pm in AirDroid Win

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MDG
OP

AirDroid SMS Missing Contact Photos

The AirDroid Contact list contains the contact photos for all of my contacts as they appear in my phone. However, some of these contacts do not have pictures in AirDroid SMS.
The contacts that do not have pictures are completely random; some are new, some are old.

The issue is the same with the same contacts on my desktop and my laptop.

Running the latest version of AirDroid 3, which I just downloaded today.
Rogers Nexus 6P running Android 7.1.2
merry likes this post.
MDG
taylor.galusha
#1

Re: AirDroid SMS Missing Contact Photos

MDG wrote:The AirDroid Contact list contains the contact photos for all of my contacts as they appear in my phone. However, some of these contacts do not have pictures in AirDroid SMS.
The contacts that do not have pictures are completely random; some are new, some are old.

The issue is the same with the same contacts on my desktop and my laptop.

Running the latest version of AirDroid 3, which I just downloaded today.
Rogers Nexus 6P running Android 7.1.2

I'm having the same issue. Someone please help because this is so annoying!
taylor.galusha
Niki Admin
#2

Re: AirDroid SMS Missing Contact Photos


I'm having the same issue. Someone please help because this is so annoying!


Hi,

Thank you for your feedback.

Would you like to send us a screenshot of the contact list and SMS page for a further check?

Best Regards.
Niki
Admin
Steve Moore
#3

Re: AirDroid SMS Missing Contact Photos

Same problem here. Some contacts with contact images and most without. Sometimes when you open an SMS thread the contact photo is there, sometimes not. Completely random. Kind of frustrating since it works for some but not all so it must be a supported feature that just doesn't work.
Steve Moore
Chris Whitcoe
#4

Re: AirDroid SMS Missing Contact Photos

I am having the exact same issue...

Here is a screenshot with AirMirror window on top of my AirDroid. a good portion of contacts are not showing up.
Image
merry likes this post.
Chris Whitcoe
Niki Admin
#5

Re: AirDroid SMS Missing Contact Photos

I am having the exact same issue...

Here is a screenshot with AirMirror window on top of my AirDroid. a good portion of contacts are not showing up.
Image
Hi,

Thank you for your feedback.

Would you like to refresh the contact on desktop AirDroid and then back to the SMS page to see if all the contacts's profile picture is appear?


Feel free to let us know if you need further help.

Best regards,
Niki
Admin
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