Failed to download due to network issues

Tue May 08, 2018 1:48 am in AirDroid Win

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DocZ
#10

Re: Failed to download due to network issues

This is BS, this network error is on YOU. We paid - fix it. Just started using this and MULTIPLE Network Error DL issues
DocZ

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Kaity Kate
#11

Re: Failed to download due to network issues

I also can't download files. It's so annoying.
Kaity Kate

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Niki Admin
#12

Re: Failed to download due to network issues

This is BS, this network error is on YOU. We paid - fix it. Just started using this and MULTIPLE Network Error DL issues

Hi,

Thank you for your feedback.

When you download the file from AirDroid, please make sure that AirDroid is opening on your device.

Because ​sometimes AirDroid will killed by the phone's process and it will make the connection interrupt, then the download will fail.

So when you download file, please put the AirDroid on the foreground and don't lock the screen.

Best Regards,
Niki
Admin

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AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

Niki Admin
#13

Re: Failed to download due to network issues

I also can't download files. It's so annoying.
Hi,

Thank you for your feedback.

When you download the file from AirDroid, please make sure that AirDroid is opening on your device.

Because ​sometimes AirDroid will killed by the phone's process and it will make the connection interrupt, then the download will fail.

So when you download file, please put the AirDroid on the foreground and don't lock the screen.

Best Regards,
Niki
Admin

Notice:
AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

Dave
#14

Re: Failed to download due to network issues

Niki wrote:
I also can't download files. It's so annoying.
Hi,

Thank you for your feedback.

When you download the file from AirDroid, please make sure that AirDroid is opening on your device.

Because ​sometimes AirDroid will killed by the phone's process and it will make the connection interrupt, then the download will fail.

So when you download file, please put the AirDroid on the foreground and don't lock the screen.

Best Regards,

I am having this same issue, are you really not going to respond?
Dave
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