AirDroid Win and Mac Sign In Failure Diagnostic Self Help Guide, Tech Savvy Preferred

i got error code -26860
here's my log..
my userid is msn83235502 at gmail.com
but browser works fine

------------Time:20/1/2015 12:31:49 PM---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
------------Time:20/1/2015 12:32:18 PM---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
------------Time:20/1/2015 12:32:49 PM---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
------------Time:20/1/2015 12:33:16 PM---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

@vmilic sorry for the late reply, do you still have sign in issues updated to v3.0.3? Can you find the AirdDroid directory from my Library/Application Support/?

Hi there, I just disabled my company's firewall and the client works just fine.What ports do i have to open in the firewall???

You people are pissing me off. No response for months and no way to fix this POS. I'm uninstalling this crap.

@bigred12 could you try "ping id3.airdroid.com" and leave your screenshot in comment?

connection : Error -10011. before the last update that was errot : -23000.
4 months that I have installed this software it has never worked. even with the update.
But on paper it looks great. Please, do something.

Connection error: 26861Log says:
-Time:23/01/2015 9:23:51 AM---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it


Username: dylanslaney at gmail dot com

@dyls do you always have this error? Or is it just one time?