AirDroid Win and Mac Sign In Failure Diagnostic Self Help Guide, Tech Savvy Preferred

Tue Jan 06, 2015 10:46 pm in AirDroid Win

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Oyasehrae
#10

Title

I'm getting -26000, no log on Airdroid 3.0.2 Mac versionThe AirdDroid directory is missing from my Library/Application Support/.

My account id is vero.milic at gmail
Oyasehrae
seachelseashore
#11

Title

I'm getting this and a 23000 error.
{"code":0,"msg":"accountId not found","data":""}

username 'gabba' all the details are correct, no firewall or proxy, so its some bug with the air droid API i think
seachelseashore
Piros
#12

Title

Right... Airdroid is in my PC and I don't want it there. I've uninstalled the program but everytime I start my PC Airdroid starts on the home screen. Please tell me how to get rid of Aurdroid
Piros
IsaacVonSt
#13

Title

hi, i have error -26000, my account email is gh.titi@gmail.com

for the logs i found a txt file inside the exception folder but it can't be attached, here are the contents of this file:


------------Time:09-Jan-15 9:55:14 PM---------------
Function Name:RemoteWebSocket_OnError
System.Exception: Connect failed.TimedOut
------------Time:09-Jan-15 9:55:48 PM---------------
Function Name:RemoteWebSocket_OnError
System.Exception: Connect failed.TimedOut
------------Time:09-Jan-15 9:57:19 PM---------------
Function Name:RemoteWebSocket_OnError
System.Exception: Connect failed.TimedOut
------------Time:09-Jan-15 9:59:26 PM---------------
Function Name:RemoteWebSocket_OnError
System.Exception: Connect failed.TimedOut
------------Time:09-Jan-15 10:01:14 PM---------------
Function Name:RemoteWebSocket_OnError
System.Exception: Connect failed.TimedOut
------------Time:09-Jan-15 10:24:38 PM---------------
Function Name:RemoteWebSocket_OnError
System.Exception: Connect failed.TimedOut
------------Time:09-Jan-15 10:48:05 PM---------------
Function Name:RemoteWebSocket_OnError
System.Exception: Connect failed.TimedOut
IsaacVonSt
JamieWXIlw
#14

Title

It's a pity you were not using port 80 or 443 because the 8098 port are often blocked where we works.This therefore results in connection problems
JamieWXIlw
BeulahBlad
#15

Title

Test results
AirDroid Windows 3.0.2
Error: -23000

Testing link in IE: matches your image for init.json
Init.json contains: {"code":0,"msg":"accountId not found","data":""}
There are no error logs

I'd be happy to try the beta!
clt829@gmail.com

Thanks
BeulahBlad
WKWAhmaddw
#16

Title

whlnc28@gmail.com
WKWAhmaddw
find57heat
#18

Title

@rbaptiste Please leave us your email and we will send you a test package. Thanks for your help.
find57heat
find57heat
#19

Title

@miha96ac Please use win+R > CMD> type in "ipconfig /all" and leave your results in comment.
find57heat
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