AirDroid Win and Mac Sign In Failure Diagnostic Self Help Guide, Tech Savvy Preferred

Tue Jan 06, 2015 10:46 pm in AirDroid Win

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enemy3letter
#50

Title

Hey, I also have a problem signing in on my Mac. My AirDroid gets stuck on the MacBook Pro on the 'add a device' screen. I am signed in on both devices with my AirDoid-Account but they don't seem to find each other. When I click on 'done' there appears the word 'checking..' which disappears and back to 'done'. The software is updated to the latest version on both devices.

Some help please,
Thanks!
enemy3letter
Juggernaut44
#51

Title

I wasn't able to find any of the error codes listed. Here's what I do see in the resulting problem report:

Process: AirDroid [8746]
Path: /Applications/AirDroid.app/Contents/MacOS/AirDroid
Identifier: com.sandstudio.airdroid
Version: 3.0.3.1 (1)
Code Type: X86 (Native)
Parent Process: launchd [807]
User ID: 501


Date/Time: 2015-01-23 09:06:54.467 -0800
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10


Interval Since Last Report: 20781 sec
Crashes Since Last Report: 55
Per-App Interval Since Last Report: 18 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F139E065-0003-A0A7-69D4-9E0A64FE429B


Crashed Thread: 20


Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014


[/quote]I found this reference to Thread 20:

Thread 20 Crashed:
0 libsystem_kernel.dylib 0x98093a6a __pthread_kill + 10
1 libsystem_c.dylib 0x99d31b2f pthread_kill + 101
2 libsystem_c.dylib 0x99d684ec abort + 168
3 com.sandstudio.airdroid 0x000baf67 mono_handle_native_sigsegv + 583
4 com.sandstudio.airdroid 0x00058b65 mono_arch_handle_altstack_exception + 149
5 com.sandstudio.airdroid 0x000e8b81 mono_sigsegv_signal_handler + 369
6 libsystem_c.dylib 0x99d1c8cb _sigtramp + 43
7 ??? 0xffffffff 0 + 4294967295
8 com.sandstudio.airdroid 0x000e8a10 mono_sigill_signal_handler + 48
9 com.apple.CFNetwork 0x98160752 CFURLCacheRemoveCachedResponseForRequest + 141
10 com.apple.Foundation 0x94901137 -[NSURLCache removeCachedResponseForRequest:] + 59
11 ??? 0x05940c78 0 + 93588600
12 ??? 0x0ac86ecc 0 + 180907724
13 ??? 0x0a046169 0 + 168059241
14 ??? 0x097f90f0 0 + 159355120
15 ??? 0x097f8f88 0 + 159354760
16 ??? 0x097f8f4c 0 + 159354700
17 ??? 0x0cf5b930 0 + 217430320
18 ??? 0x0effca6c 0 + 251644524
19 ??? 0x0ef578b4 0 + 250968244
20 ??? 0x097ebe60 0 + 159301216
21 ??? 0x004d5171 0 + 5067121
22 com.sandstudio.airdroid 0x000f2d7c mono_jit_runtime_invoke + 828
23 com.sandstudio.airdroid 0x001a000e mono_runtime_invoke + 126
24 com.sandstudio.airdroid 0x001a017c mono_runtime_delegate_invoke + 140
25 com.sandstudio.airdroid 0x001dce50 start_wrapper + 512
26 com.sandstudio.airdroid 0x0021acad inner_start_thread + 253
27 com.sandstudio.airdroid 0x0023d0bd GC_start_routine + 93
28 libsystem_c.dylib 0x99d305b7 _pthread_start + 344
29 libsystem_c.dylib 0x99d1ad4e thread_start + 34


[/quote]This is what appeared inside Log20150123.log in the Library:
------------Time:1/23/2015 9:06:54 AM---------------
StartRemoteListen, hasUser = True
------------Time:1/23/2015 9:06:54 AM---------------
Function Name:ThreadRemoteListen
start to listen
------------Time:1/23/2015 9:06:54 AM---------------
Function Name:ThreadRemoteListen
AirFileServer start
------------Time:1/23/2015 9:06:54 AM---------------
StartTcpListenning, url = 54.225.180.134:6969
------------Time:1/23/2015 9:09:57 AM---------------
StartRemoteListen, hasUser = True
------------Time:1/23/2015 9:09:57 AM---------------
Function Name:ThreadRemoteListen
start to listen
------------Time:1/23/2015 9:09:57 AM---------------
Function Name:ThreadRemoteListen
AirFileServer start
------------Time:1/23/2015 9:09:57 AM---------------
StartTcpListenning, url = 54.225.180.134:6969


[/quote]Thanks for your help!
Juggernaut44
GeraldFras
#53

Title

Hii im getting error 26860 Failed to connect to server

------------Time:1/26/2015 7:19:57 PM---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
------------Time:1/26/2015 7:20:31 PM---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
------------Time:1/26/2015 7:22:15 PM---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
GeraldFras
RoyceWeath
#54

Title

Hello there, I have error (-26000) and can't sign in.

As per above guidelines,

My email: huzaifahchorghay@gmail.com

Log:

------------Time:31/1/2015 5:25:37 am---------------
Function Name:ResponseCloudDownload
System.NullReferenceException: Object reference not set to an instance of an object
at Android.AirSocket.ResponseCloudDownload (System.Object objData) [0x00000] in :0
------------Time:31/1/2015 5:27:20 am---------------
StartRemoteListen, hasUser = True
------------Time:31/1/2015 5:27:20 am---------------
Function Name:ThreadRemoteListen
start to listen
------------Time:31/1/2015 5:27:20 am---------------
Function Name:ThreadRemoteListen
AirFileServer start
------------Time:31/1/2015 5:27:20 am---------------
StartTcpListenning, url = 50.16.228.90:6969
------------Time:31/1/2015 5:28:36 am---------------
Function Name:AirTcpClient.ProcessConnect
System.ArgumentException: Value does not fall within the expected range.
at System.Net.Sockets.Socket.SetSocketOption (SocketOptionLevel optionLevel, SocketOptionName optionName, Boolean optionValue) [0x00000] in :0
at Android.AirTcpClient.ProcessConnect (System.Object sender, System.Net.Sockets.SocketAsyncEventArgs e) [0x00000] in :0
------------Time:31/1/2015 5:28:45 am---------------
StartRemoteListen, hasUser = True
------------Time:31/1/2015 5:28:45 am---------------
Function Name:ThreadRemoteListen
start to listen
------------Time:31/1/2015 5:28:45 am---------------
Function Name:ThreadRemoteListen
AirFileServer start
------------Time:31/1/2015 5:28:45 am---------------
StartTcpListenning, url = 50.16.228.90:6969
------------Time:31/1/2015 5:29:40 am---------------
StartRemoteListen, hasUser = True
------------Time:31/1/2015 5:29:40 am---------------
Function Name:ThreadRemoteListen
start to listen
------------Time:31/1/2015 5:29:40 am---------------
Function Name:ThreadRemoteListen
AirFileServer start
------------Time:31/1/2015 5:29:40 am---------------
StartTcpListenning, url = 50.16.228.90:6969
------------Time:31/1/2015 5:30:55 am---------------
Function Name:AirTcpClient.ProcessConnect
System.ArgumentException: Value does not fall within the expected range.
at System.Net.Sockets.Socket.SetSocketOption (SocketOptionLevel optionLevel, SocketOptionName optionName, Boolean optionValue) [0x00000] in :0
at Android.AirTcpClient.ProcessConnect (System.Object sender, System.Net.Sockets.SocketAsyncEventArgs e) [0x00000] in :0
------------Time:31/1/2015 5:33:29 am---------------
StartRemoteListen, hasUser = True
------------Time:31/1/2015 5:33:29 am---------------
Function Name:ThreadRemoteListen
start to listen
------------Time:31/1/2015 5:33:29 am---------------
Function Name:ThreadRemoteListen
AirFileServer start
------------Time:31/1/2015 5:33:29 am---------------
StartTcpListenning, url = 50.16.228.90:6969
------------Time:31/1/2015 5:34:44 am---------------
Function Name:AirTcpClient.ProcessConnect
System.ArgumentException: Value does not fall within the expected range.
at System.Net.Sockets.Socket.SetSocketOption (SocketOptionLevel optionLevel, SocketOptionName optionName, Boolean optionValue) [0x00000] in :0
at Android.AirTcpClient.ProcessConnect (System.Object sender, System.Net.Sockets.SocketAsyncEventArgs e) [0x00000] in :0
RoyceWeath
samcham
#55

Title

I receive -23000

file from https://srv3.airdroid.com/p14/DeviceAll/Init received successfully.
all FW (comp and ruter) turned off


messages store in in exception file are like this one:


Time:01.02.2015 21:23:24---------------
Function Name:ThreadRemoteListen
System.MissingMethodException: Method not found: 'Boolean System.Net.Sockets.Socket.ConnectAsync(System.Net.Sockets.SocketAsyncEventArgs)'.
at AirDroid.Android.AirTcpClient.Open()
at AirDroid.Android.AirSocket.OsAuIfDXi37c5yE06Lf6(Object )
at AirDroid.Android.AirSocket.StartTcpListenning(String url)
at AirDroid.Android.AirSocket.lv7H31VDXB6(Object )


Pinging id3.airdroid.com


Pinging elb-id-1815714340.us-west-1.elb.amazonaws.com [184.169.136.58] with 32 b
ytes of data:


Request timed out.
Request timed out.
Request timed out.
Request timed out.


Ping statistics for 184.169.136.58:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



ipconfig /all looks like




Windows IP Configuration


Host Name . . . . . . . . . . . . : nikola-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Local Area Connection:


Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1D-60-70-61-EE


Ethernet adapter Wireless Network Connection:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5006EG Wireless Network Ad
apter
Physical Address. . . . . . . . . : 00-15-AF-1E-76-96
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 217.16.69.40
217.16.69.1
Lease Obtained. . . . . . . . . . : недела, 01 февруари 2015 21:06:21
Lease Expires . . . . . . . . . . : понеделник, 02 февруари 2015 21:06:2
1
samcham
RandalBlad
#56

Title

Please Help...
Win 8.1, No Firewall enabled. Current airdroid versons installed on PC& Mobile (3.0.3.1)
Error: Failed to connect to server (-10802)
Link: -10802: https://id3.airdroid.com/p14/pc/signin or https://id3.airdroid.com/p14/pc/autosignin


{"code":"-1","msg":"wrong q"}
Firewall Disabled...Still fails to login.




Ideas??? Thx.
RandalBlad
Cinda73Kv
#58

Title

-13000 Vista buis SP2
Cinda73Kv
TiffinOcho
#59

Title

HelloI have been trying to log in my airdroid desktop account but it gives error -26861 failed to connect to the server, please help.log is attached.

Waiting for your quick solution.Thanks.
TiffinOcho
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