failed to connect to server (-10407)

Fri Jul 31, 2015 11:40 am in AirDroid Win

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Bosnovic
OP

failed to connect to server (-10407)

Hi, I have a problem to connect to server at work (behind the proxy). Have tried to open port 8098 but airdroid tries to connect via 443 without authentication. Is the proxy setting available in airdroid 3?
Eventually what is the way to make it work even if proxy is on?
Bosnovic
Sida.AirDroid Admin
#1

Re: failed to connect to server (-10407)

Hi,
Please attach your logs and exceptions in the post.
Right click on AirDroid icon > Properties > click Open File Location > logs and exception. Compress the folders and upload.
Sida.AirDroid
Admin
Jet
#2

Re: failed to connect to server (-10407)

Hi!
what? why do you need any logs? the issue is pretty easy - your Win client doesn't support proxy settings in sign in/sign up wizard. I can't sign in and use app on my work machine as well
Jet
Coffee Admin
#3

Re: failed to connect to server (-10407)

Hi!
what? why do you need any logs? the issue is pretty easy - your Win client doesn't support proxy settings in sign in/sign up wizard. I can't sign in and use app on my work machine as well

Hi,

Sorry for any inconvenience this may have caused. We'll try to improve this in future updates (have added to the plan).
Coffee
Admin
aderegil
#4

Re: failed to connect to server (-10407)

Hi,

Where do we configure proxy information?

I cannot connect, here's the main error on the Exception folder.

Function Name:GetContentStringFromUrl
https://srv3.airdroid.com/p14/pc/upgrad ... 1d16ba6dee
System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.
at System.Net.HttpWebRequest.GetResponse()
at AirDroid.CoreFoundation.Utility.GetContentStringFromUrl(String url, Encoding encoding, Int32 iTime, String userAgent)
aderegil
Obiwan
#5

Re: failed to connect to server (-10407)

I have the same issue. Proxy authentication via a work internet connection.
Obiwan
David
#6

Re: failed to connect to server (-10407)

Me too. AirDroid uninstalled (after 2 minutes!) as it's useless for me.
David
tonyj
#7

Re: failed to connect to server (-10407)

Is there any news on this? Suffering from it too with our http authenticated proxy server.
tonyj
JP
#8

Re: failed to connect to server (-10407)

Same here. Need to add ability to connect through http: authenticated proxy.
JP
Gladiston
#9

Re: failed to connect to server (-10407)

Same here.
There is a automatic proxy config in our network, but there is no option do configure or disable to use proxy in airdroid.
We have local wifi too(without proxy needs), but Windows ever prefer wired conection.
Please add this feature in next version, if too dificult (or need more time to do that) then add option to by pass proxy (-no-proxy) to workaround this bug.

Using airdroid win 3.2.0.
Gladiston
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