Airmirror pointer doesn't follow mouse cursorquestion

Wed Jan 27, 2016 5:58 pm in AirDroid Win

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strider
OP

Airmirror pointer doesn't follow mouse cursor

Hello everybody,
I use airmirror to control android 5.1 phone from win7. There is a large circle on airmirror screen (on windows) that I believe serves as a pointer for the phone, but it lives independently from physical mouse pointer.
The only way to move the airmirror circle pointer is to point to this circle with physical mouse cursor, than click &hold left mouse button then move the mouse.
Once I release mouse button, the circle airmirror pointer stays doesn't move with mouse anymore.
When I click left mouse button while mouse cursor is not on the circle pointer, then phone does action that corresponds to a position of the circle pointer in airmirror.
How can I tie mouse cursor to the circle pointer in airmirror?
Airdroid works in USB debugging mode (phone not rooted)
Thank you.
strider
Dora Admin
#1

Re: Airmirror pointer doesn't follow mouse cursor

@strider Would you please send us a screenshot or a video of it so we ca better troubleshot it?
Dora
Admin
Matteo Gremese
#2

Re: Airmirror pointer doesn't follow mouse cursor

You had this question asked in 3 more threads now, in each of them someone of you was asking for a screenshot, got it and never replied again. Not the kind of customer service people pay for and expect.
Matteo Gremese
Lillian Admin
#3

Re: Airmirror pointer doesn't follow mouse cursor

You had this question asked in 3 more threads now, in each of them someone of you was asking for a screenshot, got it and never replied again. Not the kind of customer service people pay for and expect.

Hi, sorry for the inconvenience that has caused.
Is there anything we can do for you? Can you tell us more details of your problem so that we can better help?
Kindly understand that due to the multiple clients and complexity of the issues, it may take some time to troubleshoot the exact issue and causes, so we may need more detailed info in order to further locate the problems and help to resolve it as possible as we can. Your kind understanding would be much appreciated. THX
Lillian
Admin
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