airdroid 3.3.0 does not read contacts from phone

Wed Feb 03, 2016 4:30 pm in AirDroid Win

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Peter Altherr
OP

airdroid 3.3.0 does not read contacts from phone

while in web.airdroid.com everything works as expected (including read contact list from phone) it does not in airdroid 3.3.0. my system is windows 10 pro x64. i can send text messages, see all my text messages, call list is loaded fine, i am able to get notifications but contacts do not load. after a while i only get a button to retry it but nothing happens.
Peter Altherr

Notice:
AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

Dora Admin
#1

Re: airdroid 3.3.0 does not read contacts from phone

while in web.airdroid.com everything works as expected (including read contact list from phone) it does not in airdroid 3.3.0. my system is windows 10 pro x64. i can send text messages, see all my text messages, call list is loaded fine, i am able to get notifications but contacts do not load. after a while i only get a button to retry it but nothing happens.
Hi, does it work fine on previous version of AirDroid? Or is it the problem that occurred after the new update? Would you please send us the logs to help us troubleshoot it? Find the logs here:
C:\Users\admin\Documents\AirDroid\logs
Or right click on AirDroid icon > select open file location > logs and exception
Dora
Admin
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