CONTACTS NOT READ - FAILED TO CONNECT THE DEVICE

Mon Feb 15, 2016 7:33 am in AirDroid Win

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amar
OP

CONTACTS NOT READ - FAILED TO CONNECT THE DEVICE

Hi Guys,

When I try to load contacts, its showing that "Failed to connect the device..Pl check the connection and try again".

although my device is connected and i am able to access messages when try to load contacts and call log, above message is displayed.

pl guide and help.

thank you

amar
amar

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AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

Dora Admin
#1

Re: CONTACTS NOT READ - FAILED TO CONNECT THE DEVICE

Hi Guys,

When I try to load contacts, its showing that "Failed to connect the device..Pl check the connection and try again".

although my device is connected and i am able to access messages when try to load contacts and call log, above message is displayed.

pl guide and help.

thank you

amar

Hi, would you please check if you can see your contacts on web.airdroid.com?
Dora
Admin

Notice:
AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

amar
#2

Re: CONTACTS NOT READ - FAILED TO CONNECT THE DEVICE

Hi, I am able to see the contacts in web.airdroid.com....its showing.

not showing in win.

pl help.
amar

Notice:
AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

Dora Admin
#3

Re: CONTACTS NOT READ - FAILED TO CONNECT THE DEVICE

Hi, I am able to see the contacts in web.airdroid.com....its showing.

not showing in win.

pl help.
Hi, would you please send us the log to help us troubleshoot it. You can find the logs here:
C:\Users\admin\Documents\AirDroid\logs
or Right click on AirDroid icon > select open file location > logs and exception
Dora
Admin

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AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

amar
#4

Re: CONTACTS NOT READ - FAILED TO CONNECT THE DEVICE

hi

I am unable to attach files..its showing "extension txt is not allowed"......

pl guide.
amar

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AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

David Edelstein
#5

Re: CONTACTS NOT READ - FAILED TO CONNECT THE DEVICE

Same thing happens to me. No problem loading contacts from Airdroid Web, but problems loading contacts in Windows program. Have tried it from multiple computers with different operating systems (Windows 10, Windows 7).
David Edelstein

Notice:
AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

muti
#6

Re: CONTACTS NOT READ - FAILED TO CONNECT THE DEVICE

hi
last time im us airdroid in Lenovo device..but now im change my device, redmi 4, now no workin airdroid in my new device
plese u help me.
THANK U
muti
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