Not Connecting PC and Hauwei

Thu Nov 03, 2016 7:01 pm in AirDroid Win

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loybanks
OP

Not Connecting PC and Hauwei

I wrote a few days back and then cancelled as I thought I had the problem solved. But, still not connecting. I did upgrade Airdroid to latest. As before I've gone over suggested solutions but still can't connect. So need some good help with this issue. Many thanks.

Loy Banks
raihan likes this post.
loybanks
Lillian Admin
#1

Re: Not Connecting PC and Hauwei

I wrote a few days back and then cancelled as I thought I had the problem solved. But, still not connecting. I did upgrade Airdroid to latest. As before I've gone over suggested solutions but still can't connect. So need some good help with this issue. Many thanks.

Loy Banks

Hi, would you please provide the following information so that we can check it for you?

1 Your AirDroid account
2 Would you please send us a screenshot of the error when it failed to connect?
Lillian
Admin
loybanks
#2

Not Connecting PC and Hauwei

Account is loyfromcolorado@gmail.com I-8PFWGM3N7FRY from PayPal receipt

Attached is image of problem. Thanks

Loy Banks
Attachments
Airdroid-Problem-2016-11-04_7-32-45.png
s kar likes this post.
loybanks
Lillian Admin
#3

Re: Not Connecting PC and Hauwei

Account is loyfromcolorado@gmail.com I-8PFWGM3N7FRY from PayPal receipt

Attached is image of problem. Thanks

Loy BanksAttachmentsImage

Hi Loy,

Would you please try to sign in on web.airdroid.com and see if it works? Then try it again on desktop client

Sorry for the inconvenience that has caused.
Lillian
Admin
loybanks
#4

Re: Not Connecting PC and Hauwei

Thanks so much. Looks as though this has eliminated the problem. Next time such happens I will use this same procedure. Thanks again.

Loy Banks
loybanks
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