Notification with Non English character cannot display correctly

Thu Nov 10, 2016 5:29 am in AirDroid Win

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Samson
OP

Notification with Non English character cannot display correctly

Whenever there are non English characters inside a notifications from the phone, the pop up window in the task bar only shown them as blank squares

Samson
Lillian Admin
#1

Re: Notification with Non English character cannot display correctly

Whenever there are non English characters inside a notifications from the phone, the pop up window in the task bar only shown them as blank squares


Hi, Our developers are looking into the issue.

Would you please clarify the following issue for troubleshooting?

1 Do all the notifications have this issue?
2 Can you see the notification properly on the notification menu bar?
2 Does the same issue appear on web.airdroid.com? Would you please check if it works properly on web.airdroid.com?
3 Would you mind telling us the content of the notification? No offense and we just want to confirm the issue

Looking forward to your reply.
Lillian
Admin
Samson
#2

Re: Notification with Non English character cannot display correctly

Hi, Our developers are looking into the issue.

Would you please clarify the following issue for troubleshooting?

1 Do all the notifications have this issue?
2 Can you see the notification properly on the notification menu bar?
2 Does the same issue appear on web.airdroid.com? Would you please check if it works properly on web.airdroid.com?
3 Would you mind telling us the content of the notification? No offense and we just want to confirm the issue

Looking forward to your reply.
1 Yes
2 Yes, can see properly on the notification menu bar, however, as you can see from the below screen, App's name with Non English name also unable to display correctly on the left column...





3 Regarding web.airdroid.com, I don't know as I cannot see notification from there
4 You can see the notification contents from the above screen shoot, they are Japanese but same problem with Chinese characters.
Samson
Lillian Admin
#3

Re: Notification with Non English character cannot display correctly

1 Yes
2 Yes, can see properly on the notification menu bar, however, as you can see from the below screen, App's name with Non English name also unable to display correctly on the left column...


[sizeimg=100%xauto]http://forums.airdroid.com/files/images/AirDroid_2016-11-11_15-17-35.png[/sizeimg]


3 Regarding web.airdroid.com, I don't know as I cannot see notification from there
4 You can see the notification contents from the above screen shoot, they are Japanese but same problem with Chinese characters.

Hi, Thank you for clarifying the issue.

Would you please send us log files on your PC and phone for troubleshooting the issue?

You can find the log file here:
PC: C:\Users\admin\Documents\AirDroid\logs
Mac:
/Users/name/Library/Application Support/AirDroid/Logs
Phone:
SD card/Android/data/com.sand.airdroid/files/main.log

Or you can send it to support@airdroid.com with details of your problem
Lillian
Admin
paul_minton
#4

Re: Notification with Non English character cannot display correctly

It's a great service and you won't regret about the quality of your work! Just believe me, it's really worth it!
paul_minton
jeff
#5

Re: Notification with Non English character cannot display correctly

Bonjour comment pourrai-je faire pour avoir tout en francais je ne sais oas l'anglais ?
jeff
ShaneBond
#6

Re: Notification with Non English character cannot display correctly

I also suffer from this, I think the browser which you are using is not support the the multilingual or you have to check the option for multilingual. This was the cause due to which i suffered.
ShaneBond
MckinleyDavid
#7

Re: Notification with Non English character cannot display correctly

Thank you very much for the help. I hope that I will become easily able to manage the characters of non English words to be displayed.
MckinleyDavid
alinaaustin
#8

Re: Notification with Non English character cannot display correctly

It is very annoying to see the language that we do not recognize. This is a nice way to solve this problem. Thanks for the thread and the answers.
alinaaustin
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