Android won't update when Note5 is asleep

Thu Jan 05, 2017 6:21 pm in AirDroid Win

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Michael Lange
OP

Android won't update when Note5 is asleep

App randomly has to be restarted when the phone has been asleep. Messages won't send, updates/notifications don't post.

As soon as I wake up my phone I get 4 - 5 updates and notifications.

Sometimes messages won't send
Michael Lange
Lillian Admin
#1

Re: Android won't update when Note5 is asleep

App randomly has to be restarted when the phone has been asleep. Messages won't send, updates/notifications don't post.

As soon as I wake up my phone I get 4 - 5 updates and notifications.

Sometimes messages won't send
Hi,
To solve the issue for you more quickly and efficiently, would you please report this issue via Feedback with AirDroid on your device?
Steps: open AirDroid on your phone-->Me--> Settings-->About--> Feedback.
http://forums.airdroid.com/viewtopic.php?f=4&t=28318

Please do tick the box of “Attach error logs” so that our developers can check the issue for you. It would help us to gather the troubleshoot with more details (there’s no personal data collected), we shall be able to prioritize your request.

Should you have any further questions, always feel free to let us know anytime!
Lillian
Admin
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